Sometimes under the name column it's labled as EISY and other IoX. This values never change once they are set, but I installed the start.jlnp on another machine, and all 4 are labled as IoX.

Just really curious why this is - why it can be either EISY or IoX. Below it shows 4 entries for my 2 devices. (each device has the /desc and the :8443/desc - so four rows makes sense).

On another computer they all came up as IoX. The last 2 rows I have to add manually because they are not on my LAN but are reachable via my vpn to other house.

Do you have a local nameserver, or a local hosts file on one of your computers?

And mine shows neither EISY or IoX:

At one point, I had two entries for my single system, but something changed along the way (possibly a "package" update) and it is now a single line.

Edited 12 hours ago12 hr by oberkc

@raymondjiii usually the "name" is what is the root or actually one under the root when in admin console. You can change the folder name and then clear java cache and run start.jnlp again and it should change the name.

I'm not sure why you have different entries for the same device, but it explains why on a newly installed (computer) they would all show the root. Perhaps you changed the name at some point and the cache or .state files that UD use still have the old name.

I have my root as "eisy" then the folder just under that has a personalized name. When I open the IoX Finder window it shows just the second folder name (the personalized folder name). I only have one system though.

I always thought you got 2 entries per device by default because one was using the device's user and pw and the other using the UD portal name and pw. But on both device's admin console it's: Network-->EISY as the second entry in the tree. (I do see that it can be renamed though). Well, I guess this will remain a mystery maybe on how IoX gets assigned. I could maybe understand for the ones that I add manually - since they are not found on the local LAN, perhaps.

16 minutes ago, raymondjiii said:

I always thought you got 2 entries per device by default because one was using the device's user and pw and the other using the UD portal name and pw.

Typically it's only one per device found automatically if local. There was a period of time that two popped up and that messed a lot of people up, but that's been a few years. For the more current time I only recall having 1 come up per device. You can add a second and it will remain until a period of time (usually with a Java update or a temp file dump). Since the IoX Finder window information is kept in the UD*.state file in the temp folder it's not always a "fixed"/saved list. That's why many will suggest saving the finder list for the time(s) it does go away and you had a specific system added to your finder list. It is easier to load a saved list than trying to remember what address(es) you had saved previously.

I think with the introduction of eisy_ui and requiring the UD Portal credentials has become the default found when IoX Launcher is first run. I have two entries as one uses the UD Portal creds and the other is the local (unit specific) creds. Thankfully it now shows which one to enter when selected on IoX Finder.

I've always saved the device list whenever the list changes, and I've never needed to do the clear java cache thing. It would be handy if we could add a link to eisy-ui among the entries. A one stop shop for whatever access method we want.