The portal maintenance was reported as finished 40 minutes ago. All of my EISY still show offline. How much longer should I expect it to be?

6 minutes ago, Andy P said:

The portal maintenance was reported as finished 40 minutes ago. All of my EISY still show offline. How much longer should I expect it to be?

It should be reconnected by now. It's usually a matter of minutes at most.

Something is wrong.

Please try a reboot. If that does not work, please open a ticket and I will troubleshoot this with you.

Maybe that's what's going on with me too? I've been trying to get zigbee working and turned it on last night in configuration rebooted and isy was working . This morning it says 503 can't connect. Portal says can't connect

Same here… was working a couple hours ago just fine but now is reporting offline (app) and Alexa is reporting it can’t connect obviously.

Rebooted two of them. Still not connected

Please hold on. Problem identified. There is a TLS negotiation problem.

Working on a solution.

ok, i did submit a ticket as you asked

Problem should be resolved now. If it has not connected yet, it should be a matter of minutes.

Yup, I am back connected. Thanks!

Yes, back connected. Thank you!!