Tonight, I added a new Zigbee motion sensor. No problem. It shows up on the Main device list. When I went to programs to add this sensor to a new program, the drop down list of devices does not include this new device. I have rebooted the eisy several times and restarted Admin Console and still it doesn't show up.

What can I do?

Does it still appear in the device list, after the reboot?

It's always in the Main device list. It just never shows up when I try to create a program. It's missing from the drop down.

I tried adding an existing motion sensor and then use Find/Replace the "wrong" sensor and it did show up as a choice but when I clicked "Replace" it shows
"And <Not specified> - Unsupported Ruleset"

So it's not really there.

i am also having this issue...

@Riggins44 If you haven't resolved this please open a ticket with UD to review. https://www.universal-devices.com/my-tickets

@EWhite I would suggest opening a ticket since there had not been an update here in over a week.

Please update here with what is learned.

On 5/25/2026 at 10:09 PM, EWhite said:

i am also having this issue...

The FIX for this, for ME anyway (after I filed a ticket), if you are having the same problem is to downgrade to 6.0.4 and DELETE all of your Zigbee devices and RE-add them.