@Michel Kohanim

When I run a diagnostics and/or a restore device on a KPL I get the attached error. The KPL appears to be functioning normally. I also get the error when I run a diagnostic on the IoX link table for the KPL

Any way to resolve this with out deleting the KPL? Eisy firmware is current

Have you verified that the file is actually missing? You would need to access your controller with ssh and look for the file. The full path is /var/isy/FILES/CONF/2B9FCE.REC. If it's missing, you might try and see if an older backup has it, and restore just that file. IoX backups are compressed folders, that you can just browse through on a windows PC. Find the backup you want to check (they're helpfully named by date), click on the folder, and follow the path. First you'll see a folder with your UUID, then FILES, then CONF, and look for the specific file. Look for the most recent backup that has that file. Then try and extract it and copying it back to the eisy. Several steps are involved:

• create a temporary folder on your pc and extract the backup to it. For example, create a folder such as c:\tmp2 and then from the file browser that you're using to view through the compressed backup, click on "extract all" at the top and restore to c:\tmp2. Now you'll be able open a DOS command prompt and browse to the folder where the file is.

• use the scp command to copy the file to the eisy. To avoid permission issues, first restore it to admin's home directory (/home/admin), like this:

• scp c:\tmp2\FILES\CONF\2B9FCE.REC admin@eisy.local:/home/admin/2B9FCE.REC You'll be prompted for the admin password.

• ssh into your eisy and verify that the file is there. Then use: sudo cp 2B9FCE.REC /var/isy/FILES/CONF/2B9FCE.REC to copy it to the needed directory. See if that fixes your missing config file issue. If you're confident that the version of that device is up to date in the restored file, try restoring the device.

@Guy Lavoie

Thanks for the input. I think the lesser of two evils would be to delete and reinstall the KPL as I don't know if the backup files for the KPL are viable.

UPDATE

I deleted and reinstalled the KPL, everything is back to normal after a couple of hours of programming,

TIP: Always have a fresh copy of the topology report and your programs prior to undertaking the task.

Unless I somehow overlooked it, the 6.1.1 eisy firmware no longerr provides an option to enter the device address when linking, you have to use the set button on the device

Edited 9 hours ago9 hr by Techman