I've received the email saying the Admin Console is being shut down so I figured I'd start migrating as the email said.

I Updated and when I went to back up I got these three errors

I see these files in my back up area but I'm unclear if they're corrupt or legitimate

back ups IoX-Backup.v5.8.4__Mon 2024.10.14 02.01.52 PM and IoX-Backup.v6.0.3__Fri 2026.09.04 12.12.58 PM are 56bytes

The last back up in the list is zero bytes

Just wondering how to proceed

Apologies.

The GUI just opened a pop up saying to reboot now. Clearly I was impatient.

If theres any other issues I'll continue this thread

I get this pop up and I cant get past it to update the Admin console to update. When I click okay it just shut the GUI down

Start up IoX finder again and this time, choose the load Admin Console from cloud option, this will update your local copy.

I'm at the Portal now and I'm about to click maintenance and Migrate to...

It has Migrate from this ISY (a bunch of number and full colons)

Migrate to this ISY has nothing in the drop down menu.

Do I just copy and paste the same number?

I'm not switching to another EISY

4 minutes ago, andrew77 said:

I'm at the Portal now and I'm about to click maintenance and Migrate to...

It has Migrate from this ISY (a bunch of number and full colons)

Migrate to this ISY has nothing in the drop down menu.

Do I just copy and paste the same number?

I'm not switching to another EISY

Not sure where you're doing this, but I'm referring to running the java startup app on your PC.

Just now, Guy Lavoie said:

Not sure where you're doing this, but I'm referring to running the java startup app on your PC.

I was in the ISY Portal online. These were the directions I thought I was supposed to follow

1 hour ago, andrew77 said:

I get this pop up and I cant get past it to update the Admin console to update. When I click okay it just shut the GUI down

For this error you need to clear java cache (one of the issues that's always been a thing). What computer OS are you using? Search "Clear Java Cache" for your specific OS and there should be a page on java.com to tell you how do perform that. Make sure you check all three boxes in the process.

(should look similar to this image)

What are you migrating from?

24 minutes ago, andrew77 said:

I was in the ISY Portal online. These were the directions I thought I was supposed to follow

Well ok, but the screen you showed with "Version" on it was saying that your admin console version needed updating following an upgrade to 6.1.1. I was responding to that. Get that done first.

8 minutes ago, Guy Lavoie said:

Well ok, but the screen you showed with "Version" on it was saying that your admin console version needed updating following an upgrade to 6.1.1. I was responding to that. Get that done first.

Sorry, I thought I could just go to the cloud version as you mentioned and then go from there. I am now in the cloud version and clicked Upgrade Packages. I'm guessing that will update my LAN version?

4 minutes ago, andrew77 said:

Sorry, I thought I could just go to the cloud version as you mentioned and then go from there. I am now in the cloud version and clicked Upgrade Packages. I'm guessing that will update my LAN version?

Yes, it updates your admin console to the version that matches your firmware (6.1.1).

I am now updated to 6.1.1 on my LAN version.

From what I can figure out from here..

Preparing for Migration from Eisy / Polisy (online directions) (I've done all this as I've made a backup and I have no Wave stuff)

MIGRATING

When I go to my Admin Console configuration page I don't see an option to UPDATE PACKAGES, just Upgrade.

Edited Saturday at 01:46 PM5 days by andrew77
Adding Information

Just nudging this. I know it's probably a pain describing this stuff to a newbie but I just don't want to screw any migrating up.