@bmercier I tried the z-wave backup function, but it doesn't seem to ever finish. I presume it should complete in a matter of seconds - mine just spins and spins,

I am using the UD z-wave dongle.

However clicking anywhere on the display clears the Backup popup.

It is reproducible, I have not tried a reboot at this point.

Just now, mmb said:

@bmercier I tried the z-wave backup function, but it doesn't seem to ever finish. I presume it should complete in a matter of seconds - mine just spins and spins,

I am using the UD z-wave dongle.

However clicking anywhere on the display clears the Backup popup.

It is reproducible, I have not tried a reboot at this point.

It can take minutes.

1 minute ago, mmb said:

@bmercier I tried the z-wave backup function, but it doesn't seem to ever finish. I presume it should complete in a matter of seconds - mine just spins and spins,

I am using the UD z-wave dongle.

However clicking anywhere on the display clears the Backup popup.

It is reproducible, I have not tried a reboot at this point.

Also make sure to run version >= 1.4.8

1 hour ago, bmercier said:

It can take minutes.

Also make sure to run version >= 1.4.8

Thanks Eisy is up to date, 1.48.

Tried it again, doesn't seem to finish and restore fails as well.

Maybe I should reboot?

Edited 12 hours ago12 hr by mmb

2 hours ago, mmb said:

Thanks Eisy is up to date, 1.48.

Tried it again, doesn't seem to finish and restore fails as well.

Maybe I should reboot?

Likely the process is finishing, but for some reason the UI is not being updated.

First reboot eisy, wait at least 5 minutes, so we start from a cleans state.

Run the backup, if it does not finish in 30 secondds click out of the dialog.  

Download the Zwave Log

Download the Event Viewer Log, from the Event Viewer Tab (this is the UI's log, must be done before any refresh).

Attache logs to a ticket for investigation