Hi,

I'm guessing my problem is that I have selected z-matter during my conversion to eisy from my old isy. I have a zooz dongle but now I can't change to zooz.

Thus, I am not able to add any of my z-wave devices.

Any help would be greatly appreciated.

Thanks

issue the following url with a browser, which should roll back the switch to ZMatter:

http://<your_IP_address>:8080/rest/zmatter/zwave/deactivateZMatterZWave

Thank you...to clarify I have the zooz 800

The url worked but I still don't see what I saw when I first started the app which was zooz. Now it just shows add z-wave but I'm not finding any devices.

Not sure what I am doing wrong

Did you reboot your controller?

Yes I rebooted it.

It's been awhile, but if I remember correctly, you can revert backto ISY and start over. Check the wiki on migration.

I'm lost....how do I know if it's chosen the correct z-wave device?

the blue light on the zooz flashes when I start to try to add z-wave devices but it doesn't find any. I'm sure this is just a newb issue as I haven't touched the z-wave stuff with isy in a few years.

2 minutes ago, lip said:

I'm lost....how do I know if it's chosen the correct z-wave device?

The Usual way is to go in admin console (not eisy-ui) ,click on Configuration, and see if there is a button offering you to migrate to the ZMatter dongle. If there is, then you're set up for zooz dongle. If not, the do the browser command I posted earlier, reboot, and check again.

ZMatter migration is one way, so an eisy factory reset would be required to revert.

This is intentional, while it currently says Z-Matter this is basically migration from Z-Wave 500 to 700. There is no way to go back to 500 from 700.

On 11/8/2026 at 9:45 PM, Guy Lavoie said:

The Usual way is to go in admin console (not eisy-ui) ,click on Configuration, and see if there is a button offering you to migrate to the ZMatter dongle. If there is, then you're set up for zooz dongle. If not, the do the browser command I posted earlier, reboot, and check again.

Thanks.

It has the "migrate to z-matter z-wave" button. If what you say is correct, I don't understand why I'm not seeing any z-wave devices after I put the devices in the mode to join the z-wave network from zooz....

Before going further: what version of IoX are you running? Sounds like this is a new eisy. Not sure what version it would have out of the box. If you're using eisy-ui, go into the System tab at the bottom and look at the IoX version. If it's older than 6.1.1, you should see that updates are available. Install them. You might not see a prompt for when to reboot, but you should do so a half hour later. After that, and checking that eisy-ui shows the updated version, retry adding Z-Wave devices.

6.1.2_10

I think I have the latest

In that case, I'd suggest opening a ticket with UDI. The Zooz 800 series stick is listed as supported.

thanks!

will do