ISY console dead while doing a restore

[apostolakisl]

After having replaced a ton of switches because of failed paddles my system became less stable. I speculated that there were some errors on devices and since I had replaced about half of my stuff, I decided to just go through and factory reset every single device and run a restore.

 

So, yesterday I did that. During the restore, the ISY java console went dead. Needless to say, I had great anxiety during the 2 hours it took to complete the restore wondering if I had just completely scrambled my whole installation. The only comfort I had was that the PLM was blinking activity and the ISY tx/rx lights were blinking.

 

After about 2 hours the console responded again and my system is working well. During the restore, what I had was the java console displaying like normal but not following commands. It would move from screen to screen and show devices I would click on, but if you tried to do a command, notta. It also did not indicate that any activity was going on. I closed the java console and tried to reopen, but the ISY wouldn't respond at all. The "finder" would find nothing.

 

Question, is this normal? I would have expected to see it running down the devices with the write commands as it progressed.

[Michel Kohanim]

apostolakisl,

 

Absolutely normal! While doing a restore, we do not allow any other INSTEON commands to go through as they might impact the programming of the device.

 

With kind regards,

Michel

[apostolakisl]

Michel,

 

Great, thanks.

 

So, let me make another suggestion. On that screen that comes up asking you to confirm the restore, you might include a note that says "During the restore your ISY console will not function, you will not see progress bars, nor will you be able to log back in should you close your console. Please be patient as the process can take up to 10 minutes per device."

 

I know I have been making lots of suggestions about this sort of stuff, but I think people will really appreciate the extra information as they use various features for the first time. It prevents anxiety and wated time. Especially since ISY doesn't have a formal owners manual where this might otherwise be explained.

 

Lou

[Michel Kohanim]

Hi Lou,

 

Yes, I think that's a good idea.

 

Thanks so very much and with kind regards,

Michel