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Power flickered - ISY having problems

cwilli
in ISY994

Featured Replies

Posted

Our power flickered a few times on Saturday - it went off for a second and then came back on. After this happened, I noticed my lights weren't coming on at the correct time. I went to check out ISY. I was able to login but when I went the program summary tab I received this message:

 

[-10002] SSL decoding PMOD failed [n/a]

 

All of my programs were missing - botht program summary and details tabs were blank.

 

I tried restoring from a backup, reflashing the firmware to 2.7.15, etc. Each time I check, I get the same error.

 

Any ideas?

 

Thanks! Chris

  • Author

I was looking through the tools->diagnostics menu and noticed that it said my PLM was not connected. I went upstairs to look at the ISY and the PLM light wasn't on. I unplugged the PLM and plugged it back in, came downstairs, restarted the ISY software, and everything showed up again - including all my programs!

 

The power flicker must have frozen up the PLM.

  • Author

I have to say - you guys are fast! I tried to post the solution faster than you, but you beat me to it.

 

Thank you very much. Chris

HI Chris,

 

sometimes this a PLM affliction. Would you please try unplugging the PLM for 30 seconds and then plugging it back in (without holding any buttons). Let the ISY/PLM reboot and let us know if you still have issues.

 

Rand

 

Our power flickered a few times on Saturday - it went off for a second and then came back on. After this happened, I noticed my lights weren't coming on at the correct time. I went to check out ISY. I was able to login but when I went the program summary tab I received this message:

 

[-10002] SSL decoding PMOD failed [n/a]

 

All of my programs were missing - botht program summary and details tabs were blank.

 

I tried restoring from a backup, reflashing the firmware to 2.7.15, etc. Each time I check, I get the same error.

 

Any ideas?

 

Thanks! Chris

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