Lights On ISY

[boatfevor]

Quick Question, About every 3 min or so, the "MEM" and "ERR" LED light up for about 15 sec on the ISY. Any ideas on why this would be happening?

[Michel Kohanim]

Hello boatfevor,

 

MEM/ERR blinking means: network problems the top 4 of which are:

1. ISY's cable is disconnected from the network

2. ISY cannot communicate with the router

3. ISY cannot renew its DHCP lease

4. There's another devices with the same IP address on the network

 

If you have 2.8.10, you can go to Tools | Error Log and review the errors which are pretty descriptive and can tell you what's going on.

 

With kind regards,

Michel

[boatfevor]

Okay, did that and what I get is -6100 followed by pool.ntp.org. Under the setting tab I have an "!" in red. I can log in remote to my isy so I assume the unit is able to talk to the web. What should I check next? Thanks!!!!

[Brian H]

ISY could not synchronize the clock with the time server.

I get that every once and a while myself.

Have you tried to manually update the clock?

In the configuration tab

System section

Try the Synchronize Now Button and see if the red! goes away.

[Michel Kohanim]

Hi boatfevor,

 

If you have assigned a static IP address for ISY, that could explain why you cannot get to pool.ntp.org.

 

Please make sure the DNS settings for your ISY are correct. Furthermore, if the interval for checking NTP is too low, pool.ntp.org will reject it.

 

With kind regards,

Michel

[boatfevor]

I am using the static DNS as this is the only way for me to access my ISY via the iphone. So I am not sure how to make sure the settings are correct. I am also having it sync every 24 hours. I tried the manual adjust and get "NTP server error DNS error"....

[Michel Kohanim]

Hello boatfevor,

 

There lies the problem. You are giving ISY a DNS server that your router does not allow you to communicate with. Please try changing the DNS server to be the same as your router's IP address.

 

With kind regards,

Michel