I have lost the ability to run the administrative console using any Mac or Windows7 browser. On Mac OS 10.6 the Java console gives the following message:

 

 

load: class com.universaldevices.client.ui.UDClientApplet.class not found.

java.lang.ClassNotFoundException: com.universaldevices.client.ui.UDClientApplet.class

at sun.applet.AppletClassLoader.findClass(AppletClassLoader.java:211)

at java.lang.ClassLoader.loadClass(ClassLoader.java:307)

at sun.applet.AppletClassLoader.loadClass(AppletClassLoader.java:144)

at java.lang.ClassLoader.loadClass(ClassLoader.java:248)

at sun.applet.AppletClassLoader.loadCode(AppletClassLoader.java:662)

at sun.applet.AppletPanel.createApplet(AppletPanel.java:785)

at sun.plugin.AppletViewer.createApplet(AppletViewer.java:2354)

at sun.applet.AppletPanel.runLoader(AppletPanel.java:714)

at sun.applet.AppletPanel.run(AppletPanel.java:368)

at java.lang.Thread.run(Thread.java:680)

 

When I'm local, there's no problem at all.

 

What do I do here. Sorry if this has been addressed endlessly--- I can't find the answer in the forums.

 

Richard

Hello Richard,

 

In most cases, probably the IP address of your ISP has changed. If you have set up remote access using File | Enable Internet Access, then please use File | Disable Internet Access and then enable it again.

 

It's always best to use a combination of static IP address and Dynamic DNS so that changes in IP would not affect you:

http://www.universal-devices.com/mwiki/ ... o_Your_ISY

 

With kind regards,

Michel