Traditore Posted March 11, 2011 Share Posted March 11, 2011 It's been happening for a few weeks now at no particular set time. I noticed it because some of my lights were not turning on when they were programmed to. AFAIK, there are no new router or switch involved. And the LEDs on ISY are not telling me there's a problem when I notice the "disconnect". To re-establish the connection, I unplug the network cable from the PLM and plug it back in. ISY reboots and starts working again, for a while... How do I go about troubleshooting this? I can't make heads or tails of the ISY error log. And there are so many pieces of equipment involved that I don't know where to start. I'm sure you'll need more info to help me, so ask away. ISY in on DHCP with a reserved IP address in the router. Lease is one day. Running latest beta firmware. And thanks in advance! Link to comment
Michel Kohanim Posted March 12, 2011 Share Posted March 12, 2011 Hello Traditore, The first question is what is your ISY's firmware level? Secondly, we really need to take a look at the Error logs. If you wish, you can send them to support@universal-devices.com and we'll take a look. With kind regards, Michel Link to comment
Traditore Posted March 12, 2011 Author Share Posted March 12, 2011 Good evening Michel, As I mentioned in my original post, I'm running 3.1.0. I'll send my log to Tech Support right away. Link to comment
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