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No response to tech support email?

ResIpsa
in ISY994

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Posted

I sent an email early Thursday morning with a question about replacing the AC adapter on an ISY. I immediately received an auto-response confirming the request, but thus far I have not heard from a human being. It seemed like a pretty straightforward question. This is a very unusual delay for UDI. I just want to make sure the message was received.

  • Author

Thanks, Michel. I knew I had missed it! This is exactly why I am in the process of switching to a new email address from my AT&T/Yahoo account. I don't get the emails I want, but I do get dozens of spam emails ever day! Please send me a PM to let me know what details you need. You guys are the best.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.