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replace device not working for me


johnnyt

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I have a KPL relay where the load is stuck ON (even when I air gap the thing - is that possible? it doesn't seem right - how do I turn the light off??)

 

I linked a new one in (spare I kept in inventory of the same type and version -> a 6 button KPL relay v36 converted to 8 button operation), did a find/replace on all the programs, saved programs, then did a right click on bad device to "replace with" good device. New device names disappear from my network (replaced with old device names, presumably) but all my programs end up with where the new device should now be.

 

Have done this three times now. Have re-read the wiki instructions each time to make sure I'm taking all the right steps in the right order.

 

What am I doing wrong?

 

Am running firmware 3.1.11.

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so the wiki instructions are wrong?

 

do I just need to link the new KPL and replace old one with new one?

 

am sure I tried that and got a whole bunch of < Not Specified >, which is when I went for the instructions... will try again (am in the middle of another restore right now - tried the reverse replacement, i.e. new with old instead of old with new, which didn't work either

 

this is painfully slow. started this process about 3 hours ago. it shouldn't be the complicated... :cry:

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Regarding the load being On, a Factory Reset might clear the condition if it is not a KPL hardware failure.

 

factory reset did it, although the load didn't turn off right away - I needed to turn it on first, then off. thanks for that tip. is this a fluke or is my KPL on it's way out?

 

Also I still need to be able to replace one of these things. can you confirm the steps I have to follow?

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Could have been a small power glitch, could be a device on the way out. Just have to wait and see. I have found that very small power drops have more adverse affects than a full outage that lasts for minutes or hours. Also make sure the device is not being overloaded. Excess heat can be a factor.

 

Do not change Programs or Scenes. The Replace xxx With does all that. The Program device name should not change. It references the old name and continues to reference the old name but the old name will have the new device address after the Replace with finishes.

 

Add new KPL. Right click old KPL and select Replace xxxx With .... selecting new device. Lots of processing changing all link records affected (Scenes) and Program references. Again the Program device name reference should not change as the old device name remains in the My Lighting tree. Just all the references will have the new device address rather than the old device address.

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Am sure that's what I did the 1st time. Either the routine quit on me or I didn't wait long enough for it to finish. I just found myself looking at a summary tab with a bunch of programs that said " - not saved -" and a system that was "Ready" (none of the usual "do not change or unplug attached devices...") Maybe there are pauses in the process? Will try again when next weekend.

 

 

Sent from my iPod touch using Tapatalk

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so the wiki instructions are wrong?

 

do I just need to link the new KPL and replace old one with new one?

 

am sure I tried that and got a whole bunch of < Not Specified >, which is when I went for the instructions... will try again (am in the middle of another restore right now - tried the reverse replacement, i.e. new with old instead of old with new, which didn't work either

 

this is painfully slow. started this process about 3 hours ago. it shouldn't be the complicated... :cry:

 

As Lee said, don't do anything prior to a "replace with". Don't change programs, don't change scenes, don't change anything. .. except, you need to remove the device from a folder if it is in one and just have it under the main "my lighting" area.

 

After a "replace with" command has completed, it should automatically close the admin console. If it didn't you would need to manually close it and re-open it. If it looks like it has "hung", you should close and re-open your admin console.

 

After a "replace with" has completed, I do check all the programs to make sure they went through correctly. Scenes on the other hand shouldn't need to be checked.

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