Multiple communication issues

[scsherwood]

1. I have an Appliancelinc that suddenly will no longer turn off with the rest of the scene or with all devices turned off. It was working fine for several weeks. Then, suddenly, it stopped working. I have multiple dual-band devices spread through out the house on both phases, so there really shouldn't be any problems with cross phase linking. The load is a single led candle + a 7 watt nite light to insure the candle will turn off. I have two other appliancelincs with the same load and they turn off just fine.

2. I have a program set up to turn on a device (switchlinc controlling front porch light) and a scene ( 3 appliancelincs controlling led window candles with each one also controlling a 7 watt nite lite). For several weeks this program worked fine; however, now the fornt porch light does not turn on reliably every day. Some days it works. Some days it does not. What could be causing this?

 

I have a total of 9 dual band devices scattered through out the house to insure there is sufficient coupling across phases. Does having too many dual band devices cause problems? I've invested a lot of money, and it is very frustrating to see the system be so unreliable.

[Brian H]

Have you added any new electronic devices to the house or maybe moved an existing device?

Could be a power line noise maker or signal absorber.

 

CFL or LED light nearing end of life.

 

If you run the Diagnostics Scene Tests on the scenes in question. Does it show anything?

[scsherwood]

I don't think I have, but lets assume I have. What would be the best way to improve the reliability?

 

Thanks

[Brian H]

Few other thoughts.

The PLM is not connected through a surge strip or to the same circuit as the computer?

If the PLM is on the same circuit as a test you can use an extension cord to power the PLM from a different circuit and see if things get better.

Computer power supplies, surge strips and UPS units can sometimes be a problem.

You can also unplug things like TVs and electronics and again see if things improve.

A FilterLinc on a problem device sometimes is the fix.

I personally have a FilterLinc on my UPS as it has line filters in it that absorber Insteon and X10 signals as noise.

[Michel Kohanim]

Hi scsherwood,

 

Brian is 100% correct. In addition, would you happen to have any SwitchLinc v35s?

 

With kind regards,

Michel

[scsherwood]

Thanks for the suggestions. I'll check them out. My computer's UPS is currently plugged into the same circuit as the PLM, so I'll apply a filterlinc to it and see what happens.

[LeeG]

When a device reliably turns On but not Off (like the ApplianceLinc) it is often the load that is being powered by that device. The load does not cause interference with the On because it is not powered. Once powered with the On it generates enough interference to prevent the Off from being recognized. Suggest changing the load to a incandescent to verify it is not the LED power supply causing the problem.