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A full-screen app on your home screen with push notifications, badges and more.

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Notifications stopped working without upgrading

rgn2000
in ISY994

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Posted

My notifications were working fine, but a while ago they just stopped. Sometimes this would happen because I use the general service and the monthly quota was hit, but this has been going on since March 19 to be exact so it can't be that.

 

I saw that users lost notifications with version 3.1.17, but I don't upgrade often, and I'm still at version 2.8.14. Has everyone lost notifications and if so will an upgrade get them back?

 

Thank you

Hello rgn2000,

 

I strongly recommend upgrading to 3.2.5. Once that's done, you should look at your error log and see the type of errors you are getting. Sometimes it's a DNS issue and other times it could be network connectivity to the outside world.

 

With kind regards,

Michel

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.