DADsHome Posted May 9, 2012 Posted May 9, 2012 I just received my new ISY-994i/IR Pro to replace my ISY-99 Pro. I have some questions. 1. Can I do a backup of the 99i and restore it to the 994i to move my system from one to the other? 2. How do I activate/move my Network module to the new device? 3. I would like to give the 99i to my son. How do I restore defaults to the 99i before I pass it on? 4. Where/how do I obtain the Zigbee module to install in the new 994i? The purpose being to enable energy monitoring via Brultech or other compatible technology. 5. What is 'UDI’s EM3'? Thanks in advance for any help, Dennis
andyf0 Posted May 9, 2012 Posted May 9, 2012 I have been thinking of getting the 994 also and the exact same questions have come to mind. I want to use the Zigbee module to monitor my Smart Meter using SEP. One more question to add: How would one go about swapping out the old PLM to the new PLM.
io_guy Posted May 9, 2012 Posted May 9, 2012 1. Can I do a backup of the 99i and restore it to the 994i to move my system from one to the other?2. How do I activate/move my Network module to the new device? 3. I would like to give the 99i to my son. How do I restore defaults to the 99i before I pass it on? 4. Where/how do I obtain the Zigbee module to install in the new 994i? The purpose being to enable energy monitoring via Brultech or other compatible technology. 5. What is 'UDI’s EM3'? 1 - Yes 2 - Send an email request to UDI with the old and new device UIDs 3 - Wiki factory reset. It involves holding in the little pinhole button on the device 4 - Contact UDI 5 - UDI Energy Monitor currently under development
Brian H Posted May 9, 2012 Posted May 9, 2012 #1 yes that is how I did mine. Restore ISY using the last backup. I had to then point the nightly Query Program to My Lighting. #2 I also sent the uuid for both my ISY99i and new ISY994i to UDI and they transfered my modules to the new uuid. The ISY994iZ-IR-Pro is avilable from Smarthome. http://www.smarthome.com/12235/ISY994iZ ... ler/p.aspx I have not seen an add on hardware module on the UDI site to add it separately yet.
Brian H Posted May 9, 2012 Posted May 9, 2012 Andy. If you are switching to a ISY994i. You may want to first do the swap from the ISY99i with the original PLM. Then when everything is OK. http://www.universal-devices.com/mwiki/ ... _.28PLM.29
Michel Kohanim Posted May 9, 2012 Posted May 9, 2012 Hi Dennis, I think most of your questions were answered except: 1. Zigbee module, you will have to order directly from us. Please send your inquiry to sales@Universal-devices.com 2. EM3 is our 3 phase energy monitor with 2 temperature sensors and 2 pulse counters. We have not commercialized it yet since it has not gone through UL/FCC certification With kind regards, Michel
DADsHome Posted May 10, 2012 Author Posted May 10, 2012 Thanks to all for the information. I will put the information to use once I get the new 994i up and running. So far, I'm having a little difficulty getting access to the 994i. When it powers up the power light comes on and then the send & receive lights come on and then the memory light flashed momentarily. The power, send, and receive lights stay on steady. On my original 99i, only the power light stays on. When I go to http://www.universal-devices.com/99i, I get two error messages: 1. Socket Open Failed java.net.Connect Exception: Connect refused: no further information 2. XML Parse Error http://192.168.x.xxx:51675/0/d.xml Then I get a blank command console. Any suggestions? Dennis
Michel Kohanim Posted May 10, 2012 Posted May 10, 2012 Hello Dennis, Sincere apologies. Do you see the error light blinking at all? Also, would you please take the little rubber cap on the front of the unit and make sure the "micro" SD card is seated securely? If you are still having problems, please do not hesitate to contact our support (links below) as it's much quicker than going through the forum. With kind regards, Michel
DADsHome Posted May 10, 2012 Author Posted May 10, 2012 Michel, The error light was not blinking. Now that I have reseated the SD card the error light is blinking as well as all three blue lights are on steady. Dennis
Michel Kohanim Posted May 10, 2012 Posted May 10, 2012 Hello Dennis, Please do be kind enough to reseat the SD Card one more time. If the error light is still blinking, please contact sales@universal-devices.com and we'll send you a replacement unit. We need to do root cause analysis on this unit to see where the problem is. I do apologize for the inconvenience. With kind regards, Michel
DADsHome Posted May 10, 2012 Author Posted May 10, 2012 Thanks for you help Michel, Reseating the sd card several times did not change the blinking error light. I will contact sales@universal-devices.com. Thanks, Dennis
Michel Kohanim Posted May 10, 2012 Posted May 10, 2012 Thank you and, again, sincere apologies for the inconvenience. With kind regards, Michel
DADsHome Posted May 18, 2012 Author Posted May 18, 2012 Thank you Michel and your team. I have received the replacement unit and it's up and running. I continue to appreciate the way that you and your team support your procucts and your cutomers. Kudos!! Dennis
rayg Posted September 17, 2014 Posted September 17, 2014 After upgrading, none of my programs are running and as a result I can't tell if my X10 stuff is working.. Insteon devices are responding but not from programs. Any suggestions? Thanks ...Ray
Michel Kohanim Posted September 18, 2014 Posted September 18, 2014 Hi Ray, I see a support ticket from you. Please reply back in case this issue has not been resolved. With kind regards, Michel
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