marcoscc Posted June 7, 2012 Share Posted June 7, 2012 I need help. I need to import new insteon Device IR Linc transmitter 2411T, but all the time that I trying to import this device in the ISY network the program report an error " Node not added - failed restoring device (11 D2 D9 1) [ -200000/-10]. I have no idea what is happening. Can someone help me ? I have ISY 994I/IR PRO Firmware v 3.2.6 and IRLinc 2411T Rev 1.45 0918 Thanks in advance for help Best regards Marcos Silva Rio de Janeiro - Brasil Link to comment
Michel Kohanim Posted June 7, 2012 Share Posted June 7, 2012 Hi Marcos, For 2411T, you have to make sure you have a specific firmware (SH usually helps updating your firmware to work with ISY). You need V1.3. If you have problems, please contact our support (links below) and we'll help you out. With kind regards, Michel Link to comment
marcoscc Posted June 7, 2012 Author Share Posted June 7, 2012 Hi Michel Kohanim Thanks for your quickly reply. I opened a ticket with UD to try to solve the problem. I am not sure about the procedure to downgrade my device firmware and if necessary to send the device to SH I will be in trouble, because I am in Brasil and it is very difficult to send the device back and receive it again (I need to pay the importation tax again). Appreciate your help Best regards Marcos Silva Link to comment
Michel Kohanim Posted June 8, 2012 Share Posted June 8, 2012 Hi Marcos, I am so very sorry but, unfortunately, the only way to fix it is to have them ship you one with a different firmware. With kind regards, Michel Link to comment
marcoscc Posted June 19, 2012 Author Share Posted June 19, 2012 I don't know why my new ISY 994I/IR PRO Firmware v 3.2.6 can not support the new IR Linc 2411T firmware. I Supposed that this is a new line of programing to be added to a new firmware in the ISY controller. I supposed that SmartHome always produce new firmware for the devices and make no sense to downgrade the device firmware to be compatible with my brand new ISY controller. Anyway if I have no option to downgrade the firmware, the problem is solved (I will not use the device or hand program it), because I have no way to send back my device and receive a new one again (The Fedex and importation tax is High). I have a Brand new device and my Brand new ISY controller can not control it !!! unbelievable ... maybe in the near future the new ISY firmwares can support this device. Thanks again for your support. Best Regards. Marcos Silva Link to comment
Michel Kohanim Posted June 19, 2012 Share Posted June 19, 2012 Mr. Silva, I am so very sorry but it's basically impossible for ISY to support IRLinc TX with the new firmware. The APIs for the new IRLinc TX do not do what they are supposed to do ... once they are fixed, then ISY can support it. In the meantime, the only way is to downgrade the firmware on IRLinc TX. Or, if you wish, you could use the Network Module in combination with Global Caché products instead of IRLinc TX. With kind regards, Michel Link to comment
someguy Posted July 22, 2012 Share Posted July 22, 2012 Mr. Silva, I am so very sorry but it's basically impossible for ISY to support IRLinc TX with the new firmware. The APIs for the new IRLinc TX do not do what they are supposed to do ... once they are fixed, then ISY can support it. In the meantime, the only way is to downgrade the firmware on IRLinc TX. Or, if you wish, you could use the Network Module in combination with Global Caché products instead of IRLinc TX. With kind regards, Michel Michel: Is there a tutorial or something that you can point me to? I have a 2411T and would like to use the network module to control it. Link to comment
LeeG Posted July 22, 2012 Share Posted July 22, 2012 someguy The 2411T has no network capability. How are you thinking about interfacing to the 2411T? The only information on the Insteon interface to the 2411T is the Developer area of SmartLabs web site. This is considered confidential and proprietary information. A Developer Subscription is required to access this information. Link to comment
sigpi007 Posted August 11, 2012 Share Posted August 11, 2012 Arrgh!!! Angry!! I just bought one of these for my ISY. I was able to add it, but no options for actually using it (like any hook to send a signal). Anyone have instructions on how to downgrade the firmware DIY so I don't have to send it back? Link to comment
LeeG Posted August 11, 2012 Share Posted August 11, 2012 Firmware cannot be up graded or downgraded. Link to comment
someguy Posted August 11, 2012 Share Posted August 11, 2012 I (recently) figured out how to get my isy to control my "Redeye" remote control device to run my ir equipment using the isy's network module. Link to comment
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