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Cannot connect remotely through d-link DIR-615

schebb
in ISY994

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Posted

I have enticed a friend to jump on the ISY bandwagon and he is up and running through Mobilinc Connect but he cannot log in remotely via a web browser to the ISY UI. He has made all the correct port forward settings and we can ping the router from remote. An Explorer Diagnose Connection tells us that the router is online but not responding to connection attempts. Thoughts would be appreciated! Thanks.

 

Steve

Hello Steve,

 

Please have him contact our tech support team and we'll be delighted to help him out.

 

With kind regards,

Michel

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.