osurh18 Posted August 20, 2012 Share Posted August 20, 2012 I had a power outage a while ago and I was no longer able to talk to ISY when out of my WiFi. When I went to make the changes to be able to communicate again I accidently made an incorrect change and now I cannot talk at all to the ISY. I need to bring it back to factory defaults. I have a (mostly current) configuration file that I can then download to it. Any help would be appreciated. Thanks. Link to comment
osurh18 Posted August 20, 2012 Author Share Posted August 20, 2012 Ok I reset it by pressing the reset button on the front until the lights started to blink. After it reset I went to connect using http://www.universal-devices.com/99i/ Once the user interface came up I got the following error:XML Parse Error http://192.168.1.101:/desc Please help, thanks Link to comment
Michel Kohanim Posted August 21, 2012 Share Posted August 21, 2012 Hello osurh18, I am so very sorry to hear. It's usually best (and most efficient) to contact our support to help you out. Can you tell me the status of the lights on the front of the unit? With kind regards, Michel Link to comment
osurh18 Posted August 21, 2012 Author Share Posted August 21, 2012 The only light on is the Power light and it is solid blue Link to comment
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