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Cant Connect new win 7 computer

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Posted

hello,

 

I am setting up a new computer and all i get is the Java Circle spinning and spinning..

 

It's a win7 64 bit system but i'm pretty sure my IE is 32 ( have both versions of Java installed)

still works on other win7 computers in same office...

 

Thanks for helping :lol:

Hello mdyod,

 

What URL do you use to access ISY? Please try the following and let me know if you still have the same issue:

http://www.universal-devices.com/99i//admin.jnlp

 

Replace with:

- Nothing if you are on 3.2.6 (i.e. http://www.universal-devices.com/99i/admin.jnlp)

- Firmware version otherwise (i.e. http://www.universal-devices.com/99i/3.3.1/admin.jnlp)

 

 

With kind regards,

Michel

  • Author

still nothing -except i get a JAVA splash and an indication of downloading the admin console but status bar never moves

 

THANKS

D :D

  • Author

Can you make sure Java is still enabled in your browser? Does this happen on all browsers? What's your Java version?

 

it's enabled as far as i can tell / happens in Safari too / version 7

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