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Cant Connect new win 7 computer


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I am setting up a new computer and all i get is the Java Circle spinning and spinning..


It's a win7 64 bit system but i'm pretty sure my IE is 32 ( have both versions of Java installed)

still works on other win7 computers in same office...


Thanks for helping :lol:

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Hello mdyod,


What URL do you use to access ISY? Please try the following and let me know if you still have the same issue:



Replace with:

- Nothing if you are on 3.2.6 (i.e. http://www.universal-devices.com/99i/admin.jnlp)

- Firmware version otherwise (i.e. http://www.universal-devices.com/99i/3.3.1/admin.jnlp)



With kind regards,


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