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Unable to connect to ISY99 remotely due to certificate error


dbelder1

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Posted

Up until about 2 weeks ago I was able to access my ISY99IR Pro remotely via HTTPS and IE9. Now, when I try to access the ISY remotely, IE9 (64bit) shows me a page headed "There is a problem with this website's security certificate". It gives me the options to close the web page or continue to this website (not recommended). In the past when I selected "continue to this website", I could get to the ISY. Now, when I select continue to this website, nothing happens. I have tried creating a new certificate, clearing the Java cache, but the result remains the same. I am running Java 1.7.

I have installed Google Chrome and I can get to the ISY via Chrome. How can I get remote access to the ISY via IE9?

Posted

A few weeks ago there was a windows update that no longer allows 512 bit strength certificates in IE. Go into the admin console and issue a new certificate with 1024 or 2048 bit certificate. Fixes the issue, guaranteed.

Posted

Thank you Walrus for the fix. Unfortunately, I am no longer at the home where my ISY is located. I can get into the ISY remotely via Firefox and Chrome and I'll use those until I return in a couple of months.

  • 1 month later...
Posted

Hi, I am trying to fix the same issue by issuing a new 1024 certificate. Can someone please give me the step by step instructions for how to issue the new certificate. I have gone to the admin console, then to SSL Certificate management, then to Generate & Install New Self-Signed Certificate. Then a Certificate Parameters window pops up. Then I pull down the Key Strength and set it to 1024. I left the External IP Address or Domain Name blank. I clicked Save, then Ok. Then, the cursor goes into a circling busy mode and never finishes. I am I doing this correctly? Thanks.

Posted

I am trying to do this remotely by the way. Not sure if that makes a difference. I can access the ISY remotely on one of my PC's but not the other two. That's what I am trying to fix.

Posted

I think that has to be done locally. Otherwise it is too easy to hack. Corrected the words as the two sentences were obviously in conflict. If it could be done remotely it would be too easy to hack.

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