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Cann't connect to new ELK m1 panel


mrobles

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Posted

Hi,

I am trying to connect to my ELk M1. It will not connect and will not save the Ip address or other info. I have the latest firmware on all systems.

 

Help

Posted

mrobles,

 

Are you certain you have the UI that's the same version as your ISY's firmware (Help | About)?

 

Also, if settings are not saved, I suspect that you cannot save anything and which points to Firewall issues. Are you certain that ISY is in the trusted zone/white list on your software firewall?

 

With kind regards,

Michel

Posted

I cant save the settings and it wont refresh topology I enter settings, hit save, exit and come back and its blank. I have check evrything and it's all configure right. Yes I did se that wiki and it's all correct.

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