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Admin Console Does Not Come Up - Java Error

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Posted

Version 3.3.5. Was on 3.3.4.

 

Can't get the Admin Console to come up. The Java would try to up but after 10 minutes of turning, it finally comes out with an error where the Java logo is. Tried on different computers but same result. So, it's not the computer configuration. Perhaps it's the Java version (version 7) with the latest Firefox version (also version 7.0x).

 

Everything else works on eKeyPad or MobiLinc. Rebooted the ISY multiple times, no help. Tried on IE and Firefox...Java keeps turning.

 

Removed and reload Java (Java Development Toolkit 7.0.90.5 10.9.2.5) (Java Platform SE 7 U9 10.9.2.5).

 

Please help!!!! I can't program anything.

 

bktong

  • Author

Michel,

It is Windows 7 64 bit. It has always worked. I do not think it's the upgrade to 3.3.5. It was happening with 3.3.4 right before I upgraded.

 

bktong

  • Author

Michel,

Got it fixed. It was my router that has gone bad. Replaced it and everything is back to normal for now. Will continue to check.

 

Thanks,

bktong

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