Skip to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

bmercier

Employees
  • Joined

  • Last visited

Everything posted by bmercier

  1. I can reproduce the issue in the test environment. Alexa app does not show the device status, Echo show shows the ambient temps and setpoint, and allows to change it. This morning's update did not have changes in the area of thermostat handling. This looks to me as a breaking change in the Alexa app. Do you remember when was the last time you used it on the Alexa app? Benoit
  2. So the password issue is with the Amazon account. You may want to try to reset that password. Benoit
  3. Please PM me your UUID, will check the logs. Benoit
  4. Ok then it's because it's already disabled. You can click on Enable to enable the skill. Benoit
  5. I looked at the logs and found an error that I think is related to your problem. That's the only thermostat query which is failing. You seem to be querying a thermostat that no longer exists in your ISY Portal Echo device list. Could you have 2 thermostats, one you are vocally controlling, but when querying you are using another one (an older insteon device?) If you look the at the web alexa app, the thermostat would be marked as offline. Benoit
  6. Yes. Please unlink the skill and relink. When prompted for your ISY credentials, enter your ISY Portal user and password (the one for the location you want to synchronize with).
  7. This is surprising. Could you retry it? If it still does not work, please PM me your uuid and I will check the logs. Benoit
  8. Please retry. I looked at both of your ISYs, and both need to be re-linked. I see that the discovery worked for one of yours, but still, they need to be relinked. Benoit
  9. Hello everyone, If your echo is no longer responding since this morning, please unlink and relink the skill. Instructions: Go to https://alexa.amazon.com Click Skills Search for "isy v3" Click on "ISY Optimized for Smart Home V3" Click on Disable Click on Enable Enter your Amazon user and password (if asked by Amazon) Enter your ISY Portal user and password (In the ISY Portal Authorization dialog) This is a side effect of this morning's update, which unfortunately affects a portion of our echo users. Thanks, Benoit.
  10. Hello everyone, If your echo is no longer responding since this morning, please unlink and relink the skill. I unfortunately found a bug in a DB conversion program used for the update. Anyone which did NOT have live update enabled will have to unlink and relink. My apologies, Benoit.
  11. Please PM me your uuid
  12. Hello Everyone, Maintenance has completed. Enjoy! Benoit
  13. @nadler & @apnar, the above documentation applies to Alexa Custom Skill. Smart Home skills don't have that capability. We can't retrieve the deviceId in a smart home skill.
  14. This should not have any impact. The preferred ISY is still on the user profile. The only changes are a new field on the user profile, and the GH/Echo integration which now supports multiple ISYs. Benoit.
  15. Multi-ISY Support is coming next sunday:
  16. Hello everyone, We will have a maintenance next Sunday 11-25-2018 at 5:00 AM PDT which will last for up to 1 hour. During this period, ISY portal will be down. New features: Multi-ISY Support for Amazon Echo Multi-ISY Support for Google Home Amazon Echo: The live update button has been removed. It will be enabled automatically if the skill is enabled. Notes: In "My Profile", you will have an option to include your preferred ISY or all ISYs in the account. Duplicate spokens: Make sure your spokens are unique across your ISYs. There is a validation when you save your spokens, but this only checks that it is unique for the current ISY. If using all ISYs in the account, the "Send to Google Home", will send all spokens from all ISYs in account. Not just the spokens in the current ISY dialog. Benoit
  17. Thanks for the suggestion. Unfortunately, there is no echo device ID or anything else that allows to identify from which echo a request has been made. If you see documentation that says otherwise, please let me know. I looked at the actual payload sent by Amazon when making a request such as turn on/off, and there was nothing that would allow to identify from which echo device a request has been made from. Benoit
  18. Sorry I should have been more explicit. You can use programs to control a variable exposed as a motion sensor, which can triggers Alexa Routines which sends announcements. Program1, when the door is open, repeatedly trigger program2 every 5 minutes. Program2, in the then statement, just turn on the state variable to the motion detected value, wait 10 seconds then another value (no motion). In your Alexa routine, send the announcement whenever there is motion. Benoit
  19. No. But you could accomplish this using programs.
  20. Yes, I think that would be a good idea. The "ping" would need to be a valid request. If there are no devices for which we can send a status, then, the only valid request we could send is a sync request. The same as when clicking the "Send spokens to Google Home". Benoit
  21. Alexa does not know state variables. I however knows about motion and contact sensors. Have you configured an Alexa Motion or Contact sensor using the state variable, in ISY Portal? Have you then run a device discovery (Alexa, discover my devices)? Benoit
  22. Excellent, thanks for the feedback! Benoit
  23. Try to disable the skill, and re-enable it. It is likely to fix the problem. Benoit. Sent from my iPhone using Tapatalk
  24. Did you turn on Live Update in ISY Portal?
  25. Are you exposing state variables as an Alexa sensor? Are you perhaps exposing the same state variable as multiple Alexa sensors (using different values)? Benoit

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.