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bmercier

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Everything posted by bmercier

  1. There's nothing in the skills API to allow us to do that programmatically, at least for now.
  2. Did you ask "Alexa, discover my devices"? Then in the app, refresh the screen. Under smart home, you should no longer see the scene under "scenes". It should appear under "Devices". Benoit
  3. Scenes now work a bit differently, and they are as Amazon would expect them - not controllable from the app. If you want to control them from the app, you should expose them as devices to Alexa. To do this, go to ISY Portal, open up the scene, and under "Alexa Category", choose Light instead of Scene. Then ask Alexa to discover devices. The scene will disappear from your scenes, but you will now have a device which you can control and add to your group. Benoit
  4. All, The only recent change to the skill is related to ISY scenes exposed as Alexa scenes. The change was to enable the capability to use scenes in Alexa routines. If your Alexa routine is exposed as a light/outlet/switch, there's no change. Benoit
  5. When using a group, Alexa will send indivudual turn on/off for each group members. If one fails, such as when the device no longer exists, an error is returned to Anazon. Then, it's up to Amazon to decide what to do if a few are successful and one fails. Benoit
  6. Hello everyone, From now on, you should be able to use Scenes in Routines. You no longer need to expose them as a device. This was due to a work-around we had for scenes related to the fact that ISY scenes are dimmable, whereas scenes from other manufacturers are not. There was initially a bug at Amazon that prevented the use of dimmable scenes, but this has been fixed since then. I was therefore able to remove the work-around. Benoit
  7. If the routine says to turn on a scene exposed as a device to x percent, the scene will simply be turned on as long as x > 0. Otherwise, the scene will be turned off. Benoit
  8. Some names may not be recognized correctly by Alexa. Try common input names like "game" or "cable". Benoit
  9. You can find it in the ISY SDK here: https://www.universal-devices.com/isy-developers/ Benoit
  10. The update is now completed. Benoit
  11. Hello Everyone, A maintenance is planned this friday March 30th, 5am PST. This will last up to 2 hours, with intermittent downtimes. The purpose of the maintenance is to upgrade the node.js version on all servers. No other changes are planned. Thanks, Benoit Mercier
  12. ISY Portal Accounts have the spokens ISY Portal Accounts can have one or several users in it. GH links to a an ISY Portal user (Which is in an account, which gives access to the spokens of that account). When you want multiple GH with their own set of spokens, then you need to create sub-accounts for each. In the sub-account for GH A, you create the spokens and user in that sub-account, and use that ISY Portal user when linking your GH. Repeat for you GH B, C, D, etc. In order to understand linking, it's really a GH accounts that links to an ISY Portal user, not the opposite. ISY Portal does NOT link to a Google Account. When you link your Google account to an ISY Portal user (and incidently the related ISY Portal account), a unique ID is sent to GH. Later on, when sending spokens to GH, that unique ID is sent. When there is an error sending spokens, it is because Google does not recognize and process the unique ID correctly. If it is not linked, it would be normal that the ID is not recognized. The other cases I've seen this is when multiple Google account has been used to link to a single ISY Portal user. In that case, Google seems to be mixed up. Removing additional ISY Portal accounts/users won't help. You need to start fresh on the Google side. First, make sure you are using only one Google account on the Google Assistant app, and try to link again. If worst comes to worst, try deleting the mobile app and reinstall it, log in with your google account and link. If you are using multiple mobile devices with Google Assistant, do the same for the others. Benoit
  13. bmercier replied to pinlawr's topic in UD Portal
    My apologies, this is fixed now. Benoit
  14. Please try the web access from ISY Portal. Is it working? Benoit
  15. bmercier replied to bfish's topic in UD Portal
    You have to create a new user profile. Log in to ISY portal with the current email address. Click on the Users tab In the sub account selector, choose [Main Account] Click Add user Enter the user informations: email address, password, Preferred ISY, Click Account admin You will receive a verification email to the new email address. Once completed, you can use this new user profile instead. You can optionally delete the older user profile. Benoit
  16. First, can you try: "google, sync my devices", see if tha works. To fix the issue, I would suggest to proceed with another synchronization from the proper account. Actually, you may want to delete the app once more, reinstall, login with the correct google account, then link with ISY Portal. Somehow, it looks like GH is confused when trying to initiate a Sync request. Benoit
  17. I have opened a case with Google. In the mean time, would it be possible that you would have used more than a google account with the Google Home app? If so, it can do funny things. I would suggest to remove the app and reinstall before relinking, see if that helps. Benoit
  18. The linking is only from GH to ISY Portal. That is what I'm suggesting to retry. FYI, when we link, GH then syncs the devices with ISY Portal. In that payload, we ISY Portal passes Google a unique ID. Later on, when we do a sync request from ISY Portal, we are passing that same unique ID. The error message we see is due to GH not recognizing the unique ID. Benoit
  19. What you see after "Google home API returned:" is precisely the error message returned by Google when trying to initiate a sync request. Could you try to unlink and relink? Benoit
  20. bmercier replied to steveng57's topic in Amazon Echo
    From Alexa's perspective, a dimmable device or a scene exposed as a light is identical. When the brightness request is sent to ISY Portal, it knows if this is an ISY device or ISY scene. Also, there is 2 cases to brightness setting. Relative (Example: Alexa, brighten kitchen) This works on both ISY devices and ISY scenes, but slightly differently in the way it is handled. Absolute (Example: Alexa, turn on kitchen to 80%) This works on both devices and scenes, but it the case of a scene, the percentage is ignored. If it is > 0%, then the scene is turned on. This is a recent change which allows to add scenes exposed as lights used in Alexa routines. In that case, Alexa always sens a brightness command (absolute), which normally would not work with ISY scenes. Benoit
  21. It is not down. Please login to my.isy.io, and see if your ISY is online. Benoit
  22. Sean, I'm glad to see it is working. Unfortunately, nothing has changed, so I guess this will remain a mystery for now... Benoit
  23. bmercier replied to steveng57's topic in Amazon Echo
    This is not a bug. Scenes do not have a status. So when you have only scenes in a group, the app does not show you the on/off buttons which also acts as a status. But whenever there is a device in the scene, the button will pick up the status of that device. Benoit
  24. Can you turn it on/off using UDAjax or the admin console?
  25. Hi Sean, I'm currently investigating the logs. I see requests for other devices working, including for kitchen table. Do they actually work, or do you still have an issue? If they still don't work, the issue is not with ISY Portal. If so, please try turning it on/off from UDAjax or the admin console. If they don't work, this needs to be fixed. Michel could help. Benoit

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