Michel Kohanim

No, you seem to have trouble with terminology and you are hell bent on venting: We never pushed anyone to use Matter alpha; its alpha status was explicitly communicated, so there was no deception involved. CSA's rollout timeline is entirely separate from our platform integration. Conflating the two is like saying the fabric is ready and blaming the tailor for not having a finished suit Regardless, I know you need to vent. So, feel free ... I just won't be responding anymore.

As I mentioned, I give up. It's like talking to a wall.

O lord ... I give up.

Matter is alpha. What's that got to do with eisy?

Impossible. Please show me the link and/or proof. Yes, it's a shame. It does look very nice.

I am sorry eisy has been painful for you. That said, eisy is not beta nor is it alpha. I think you are conflating eisy with the plugins (third party node servers). Also, if you read all the news, every new product rollout had a reason: we went to r2 because the CPU in eisy became obsolete. We added lite, because RAM costs got quadrupled since January of 2026 which would make r2 unreachable for those migrating from 994. And through out all this, we have not once said that you must upgrade from your old eisy to r2 or lite simply because eisy is still as capable of r2, and more powerful than lite. And we always give a minimum of years EOL notice. So, EOL for eisy is at least not for another 2 years. Regardless, unless you submitted tickets using a different name, the only tickets I see from you for the last 3 years is only the one for today.

In life, one always has a choice. You can choose to move to some other product rather than spending hours posting and then complaining.

As much as I understand frustration, what I don't understand is repeating irrelevant snippets of frustration and hoping for a resolution through ether. To solve issues, you need to submit a ticket. If that's too hard and reduces the joy of venting your frustrations online, then unfortunately we have neither a solution nor a resolution for you.

@AGoldreich , Please submit a ticket https://www.universal-devices.com/my-tickets . With kind regards, Michel

@Guy Lavoie , Please submit a ticket.

994 supports up to TLS 1.2: Network Security. With kind regards, Michel

@JTsao , do not upgrade. Two different issues.

We are getting one of these to implement the cluster. This said, most of our effort is being spent on Matter which already supports these clusters. Please stay tuned. With kind regards, Michel

@apostolakisl , please submit a ticket + include how many Z-Wave devices do you have? With kind regards, Michel

Our goal is to fully get rid of Java by the end of the year. We are about 85% there. With kind regards, Michel

No, the updates come directly from eisy. That said, depending on the version, UD Mobile might not get notifications that the upgrade was completed. So, it's always best to be local and using Admin Console just in case things go awry. With kind regards, Michel

Please submit a ticket with DH Clusters. If it's not in the energy cluster, it might not work. With kind regards, Michel

Please restart the admin console. With kind regards, Michel

Right mouse click | Zigbee | Update with Interview. With kind regards, Michel

Thanks. As you can see, it's not reporting any "energy" related clusters. With kind regards, Michel

Thank you. Please right mouse click | X-Ray, then copy/paste the contents of DH Cluster. With kind regards, Michel

@Guy Lavoie , can you please send me a link to this device? With kind regards, Michel

Hello All, I am happy to announce a set of updated software and OS for your eisy/polisy: OS v14.3p9 Security update UDX - v4.4.0_6 Support for manual static ip config Increase message queue size for mqtt Apply log viewing permission for udx/isy logs Added additional python prereq packages (jiter) Auto download Matter PAA certs IoX - v6.0.5_1 Improved Matter support Fixed programs timing during startup eisyui - v0.10.1 Navigation & Organization: Expanded the Node List to include support for Folders and Groups (Scenes). Groups/Scenes: Added a new Group Member Widget and detailed Scene Member Responder Links for improved visibility. Program Updates: Added visual identifiers with new Program Icons and Program Badges. Enhanced Program Action Details to display all available command parameters. Optimized UI for mobile devices System/Logs: Added log download Support hooks for AI (OpenAI and Claude) Bug fixes IMPORTANT NOTES: If our IoX Version is below 5.9.1, do not upgrade as your unit may get bricked Backup your unit before attempting any upgrade. This is CRUCIAL It's best to backup using eisyui. Upgrade MUST be done when you are local to your unit AND using the Admin Console If you are using Matter devices, they might not work after the upgrade. In that case, you need to restore your backup using eisyui. With kind regards, Michel

Hello all, some comments: Make sure neither subject nor body are blank If you have 994, especially such old versions as 4.7.3, you are pretty much on your own because it does not support the new security suites required by google I know this is regarding gmail, but just in case you are using "Default", please note that over the years, we had to add many security/throttling/blacklisting mechanism to prevent hackers (and some customers) ruining our online mail reputation by sending mass emails. So, you might have been black listed. It's always best to use gmail If on polisy/eisy, and using gmail, please submit a ticket (https://www.universal-devices.com/my-tickets ) With kind regards, Michel

Recovery options for eisy Included in the original post. Home Assistant not starting up after upgrade: In order to support IPv6, /etc/rc.conf will be rewritten. If you had Home Assistant running, you might need to add the following lines in /etc/rc.conf: vm_list="homeassistant" vm_enable="YES" vm_dir="zfs:zudi/vms" If this still does not work, try: vm_dir="zfs:storage/vms" In short, you need to use the zfs pool name that you used during setup. eisy-ui with no status / Subscription not working With kind regards, Michel