Michel Kohanim

Hi rlebel, I just verified that both setpoints only show when in Auto mode. If it takes 2 minutes to communicate with your thermostats, then there's surely a communications problem. Is it possible to move your thermostat closer to your PLM and retest? Or, perhaps move the Access Point closer to the thermostat? With kind regards, Michel Yes, that is correct. On the PC I see both setpoints. In our other thread you suggest that I should not see both setpoints unless the thermostat is in Auto mode, so perhaps the Mac GUI is "more correct" by that model, however I believe that model is wrong and (if allowed by the thermostat) you should always show both setpoints, on the Mac as you do on the PC. Even on the PC I have seen some odd behavior, which might be do to mode changes. I also see on the PC a VERY long interaction between the ISY and the thermostat (about two minutes). Perhaps we should schedule a session.

Hello rlebel, Thanks so very much for letting us get to your system. Indeed this was a bug which is already fixed and included in 2.7.7. Thanks again and with kind regards, Michel

Hi Mark, Two things: 1. If you have not already upgraded to 2.7.6, please do so (http://forum.universal-devices.com/viewtopic.php?t=3007 ) 2. Within that scene, click on the A button, view the On Level for the load button and make sure it's not at 0. If it is, then change it to your desired level With kind regards, Michel

rlebel, So the strange behavior of one setpoint showing up only is only on MAC? With kind regards, Michel

rlebel, Two setpoints will only appear if and only if you are in Auto Mode. If you are in cool mode, you will get the Cool setpoint; in heat mode, you will get Heat setpoint. With kind regards, Michel I am not sure why anyone would care, but in 2.7.6 on both my Mac and PC I only get one setpoint to compare, not separate heat and cool setpoints.

Hi rlebel, Thanks so very much for the update. I am very curious to see what other scenes/programs control those buttons. In no way should ISY be out of synch with the status of the devices unless it does not HEAR them. With kind regards, Michel

Hi rlebel, I do think it would be best for us to login to your computer (or access your ISY remotely) to see where the problem is. You can either call us to schedule an appointment or submit a ticket: http://www.universal-devices.com/contact.htm . I am so very sorry for the problems you've been having. With kind regards, Michel

Hi rlebel, This is extremely odd. Have you recently upgraded your ISY? Perhaps you should clear the Java cache and try it again. If all fails, please let me know the version as reported by ISY for your KPL. With kind regards, Michel Yes, I do mean the Action in the Then part, and my KPLs are properly recognized as 2486D units, but they don't have the 1-99% in the dropdown, just the 100% and 0%. My other dimmers do, however, have 0, 1, 2, ... 100% dropdowns. In a Scene I am allowed to set the KPLs on level, but not in the Action after Then. If it matters I am on a Mac.

rlebel, I assume that by Action you mean the Action in Then part of a program. So, if your KPL is IN FACT a dimmer and NOT a relay, then you should have all the on levels listed from 1% to 99%. If you are trying to set the ON LEVEL for your KPL so that it when you turn it on physically it turns on to that level, then you should use a scene. With kind regards, Michel

Hi rlebel, You can change the status of KPL buttons by putting them in scenes. Please use the Admin Console to turn off the Everything scene again and let me know if they still report as on. I suspect that something else turns them on OR that they are not responding to the scene. With kind regards, Michel

Hi Nick, Thanks so very much. That makes sense ... although a lot of programming but it might be worth it. Thanks again and with kind regards, Michel

Thanks Nick. Will look into it. I am just afraid we are going to drain the battery for those 5% of the times that we want to do programming. With kind regards, Michel

Hi aLf, Yes: 1. Pull the set button out and leave it out for 10 seconds 2. Push it back in and keep in held in for 10 seconds 3. Right mouse click on it in ISY and choose Restore Device Everything else should be programmed. With kind regards, Michel

Hi jfvalenti, Why don't you use the Wait function with the Random attribute. It seems that the days are Wed, Thu, Fri, and Sat. So, make your condition as follows If On Wed Time is 6:00:00PM Or On Thu Time is 6:00:00PM Or On Fri Time is 6:00:00PM Or On Sat Time is 6:00:00PM Then Wait 0 hours 45 minutes 00 seconds Random Do whatever needs to be done So, the random will pick a number between 0 minutes (6:00 PM) up to 45 minutes (6:45 PM). With kind regards, Michel

Hi again, I think it would be best to factory reset it and see what happens before trashing it. With kind regards, Michel

Hi Glenn, Great! If you are not going to use Modules (WeatherBug, Networking, etc.) there's really no need to upgrade to 99i. Unfortunately, 99i upgrade does not come with a PLM. With kind regards, Michel

Hi Glenn, I have dealt with this exact issue twice over the past week. If I am correct, your PLM has lost ALL its links (sometimes happens after a power surge). Please go to Tools | Diagnostics | Show PLM Links Table and let me know if you get any links in the PLM. After it completes click the Count button to see how many links you have. Usually you can assume that the number of links in the PLM are at least 1.5 times the number of devices you have. So, if you have unusually low number of links or no links at all, then you would need to restore your PLM: File | Restore Modem (PLM). If this works, then it's a good idea to get a replacement for your PLM. With kind regards, Michel

Hi Nick, Are you certain that this is what they do? If so, what command do they send to the MS? There are only certain commands that the MS understands. Your input is greatly appreciated. With kind regards, Michel I don't think they are doing anything secret. You just have a very limited time window, as soon as HL2 receives an on command it sends a command to the motion sensor retrying if needed. Everytime the motion sensor sends or recieves a command it will stay awake for a second or two.

Hi aLf, Yes, you are correct. Sorry for the confusion. With kind regards, Michel

Hi rlebel, Then I am not sure how HL can do this unless they have a secret way of putting Motion Sensors into programming mode remotely. With kind regards, Michel

Hi gmurch, Are these triggers time based or device/status based? If time based, can you make sure your ISY has the correct time? If status based, can you make sure that the Admin Console shows the correct status for your devices when you turn them on/off physically? i.e. does ISY hear state changes? With kind regards, Michel

Hello gmurch, I am so very sorry to hear this. By triggers quitting, does it mean that you ONLY triggers cannot control your devices OR does it mean that you can no longer control any of your devices even from within the Admin Console? i.e. Can you turn on/off a device from Admin Console? Also, what's the status of the programs in the Program Summary tab? With kind regards, Michel

Hi andrewm, Thanks so very much for the update and apologies for not having gotten back to you sooner. With kind regards, Michel

Hi Dave, Welcome to our world and I sure hope that you will enjoy it. In all likelihood you have version 2.7.0 which is the last official version. To check, on the Admin Console, please go to Help | About and you will see the version. Our latest beta is 2.7.6 which you can find here (http://forum.universal-devices.com/viewtopic.php?t=3007). 2.7.7 (Beta) should by out by mid November. With kind regards, Michel

Hi aLf, Have you used the Back Light settings on the Admin Console for your KPL? With kind regards, Michel