Michel Kohanim

Hi again, First of all, I know how frustrating this can be especially after having gotten it to work properly and then back to square one. Now, based on what I read from your post, I think you may need some FilterLincs. This is what I would do: I would put all other devices (computer, UPS, monitor, etc) on a power strip and then I would connect the power strip to the AC outlet via a FilterLinc. This way, all sources of noise (if any) are attenuated. I would put the PLM and Access Points on their dedicated power strip (WITHOUT a FilterLinc). Then, if you have any Plasma TVs, I would filter them out using FilterLincs as well. After you are done with adding Filters, then I do recommend doing some tests (Tools->Diagnostics->Scene Test) just to make sure the signals are coming back from your devices. For those that do not respond, compare the tables. I suspect that after going through this experiment, you will have a much better status reporting from all your devices. And, finally, if your PLM has link count of around 400, I do recommend getting a replacement PLM (followed up by File->Restore Modem ). With kind regards, Michel

Hello taskman, Yes, that's precisely it. And, you need the same switches to also control other lights, simply drag and drop them in the same scene as responders. With kind regards, Michel

Hello to_lighter, Whatever you do, please DO NOT do Remove PLM; this basically removes all the PLM links from all your devices and therefore you will never ever get any status feedback from any of your devices (unless you Restore ISY + Restore Devices). In short, this is a very bad idea. From what I read, I am very positive that the problem is either the PLM OR one your Access Points (possibly unplugged)? You had mentioned that you had unplugged the PLM and then after you plugged it back in, then everything started acting up. My question: 1. Why did you have to unplug the PLM? 2. And, did you change the configuration of the PLM location after you plugged it back in? i.e. did you plug it into a different outlet? Did you add another device to the same strip? etc. With kind regards, Michel What about Remove PLM? What does that do? Cheers!

Hi Illusion, Just wanted to let you know that we have not forgotten about you and thank you again for your input. We are trying to reproduce, make a test case, and then send off to development for fix. Thanks for your patience and continued support, With kind regards, Michel

Hi to_lighter, Not receiving events is PLM related. If you had set up a static IP address, factory reset reverts back to DHCP. So, that could be one of the reasons you cannot telnet to ISY. After we figure out what's going on with your ISY, we will have to establish the fact that factory reset should almost never be done (unless you have a corrupt file system). It's surely our fault for not having documented when to factory reset; this we shall do shortly. With kind regards, Michel Good question, I'll check the lights when I get home. 99i. Cheers!

Hello intellihome, As much as I would want you to purchase a unit from us but, from experience, I can tell you that upsetting a dependable system (by introducing other variables) is usually not a good idea. Especially if X10 is involved. As far as ISY plugin, the power of ISY is in scene management (group of devices) and thus, for instance your sunset scene, would require only one command and not a sequence of commands. For this, you will need an ISY plugin. For more information on scenes, please take a look at our recently updated and enhanced Wiki: http://www.universal-devices.com/mwiki/ ... w-To_Guide . Otherwise, for what you are suggesting, there are much less expensive solutions such as PowerHome and HouseLinc which allow you to configure your INSTEON network. With kind regards, Michel

Hi RLAV, My pleasure. I am not sure ... I am going to forward this post to our guru and see what he has to say. With kind regards, Michel

Illusion, Are you also using the dusk/dawn sensor on your motion sensor? With kind regards, Michel

Hi LG, You should not have any problems as long as you have not done a Restore Devices/Restore PLM on your 99 (assuming that you used your 26 backup and restored it into your 99). With kind regards, Michel

Hi W, I do agree with you. We do have some third parties who are working on this solution, right now, and we should more than one solution hopefully soon. With kind regards, Michel

Hello RLAV, Apologies for a tardy reply. Yes, this makes a lot of sense and thanks so very much for sharing it. Perhaps we should add some information in the Wiki with regards to RF devices sending two commands. Thanks again and with kind regards, Michel

Hi BryanE, This is usually related to ISY not being able to get an IP address from your router. What worries me the most is the reason why you had to do a factory reset on ISY! With kind regards, Michel

Hello Illusion, All RF devices send two commands. The theory behind it is that sending multiple commands increases the likelihood of success. With kind regards, Michel

Hi RLAV, My pleasure. Would you be kind enough to let me know what it is you are trying to achieve? With kind regards, Michel

Hello keribi, ISY26 has 2MB of RAM and thus we have almost reached the limit of its RAM. ISY99 has 8MB RAM. Unfortunately, there is no easy way of adding more RAM to either unit. With kind regards, Michel

Hello rlav, Welcome to the forum and Great catch . The answer is YES, this is 100% normal: all RF devices (including Motion Sensor) send out group commands twice (to increase the likelihood of the signal reaching its destination). With kind regards, Michel

Hi elite-bob, Apologies for the inconvenience ... there seems to be either a problem with IRLinc or a bug which we cannot reproduce. Would you be kind enough to go to: 1. Go to Link Management->Advanced Options and let me know which option is checked? 2. The please go to Tools->Diagnostics->Show Device Link Table and copy/paste it here Again, with sincere apologies, With kind regards, Michel

Hi dougos2, We should have our official 2.7 release within the next couple of days after which we'll start working on EZxxxx devices. I do apologize for the delay but we had absolutely no choice but to make sure that we have a stable code and an official release before we continued with anything else. With kind regards, Michel

Hello bbb2008, I do apologize for the inconvenience. Would you be kind enough to try an access ISY using its URL locally (instead of http://www.universal-devices.com/99i)? You can find ISY's URL by going to Help->About and the value for My URL is your ISY's direct URL. If this does not work either, then please send an email to support@universal-devices.com and we'll try to debug it remotely. If you can access your ISY using its URL locally, then the problem must be the Java installation and/or firewall issues on the remote computer. With kind regards, Michel

Hi Wayne, Please go to Configuration/System and look at catch up schedules at restart. Is this checked? With kind regards, Michel

Hello smileyw, You are right on: Admin console (AC) is the same exact Java applet regardless of where you download it from (our website or ISY). The only difference is that when you download from our website, the AC sends a multicast message to your local subnet (either UPnP and if unsuccessful we use our own message) and ISY responds to it with its location. With kind regards, Michel

Hello smileyw, Apologies for the inconvenience. Do not worry at all. Please try the following URL instead: http://www.universal-devices.com/99i Please note that MOST firewalls do not allow the Admin Console to upload files into ISY. As such, please make sure you have found your firewall software and the resolutions thereto in http://forum.universal-devices.com/viewforum.php?f=3 With kind regards, Michel

Hello Wayne, Thanks so very much. Yes, we did review this issue and it's not a bug; it's the way it was implemented. Granted that it can be improved but, currently, there's a workaround + our main goal is to have a stable release out shortly. The notification issue I have not been able to reproduce. It's always best to use the name instead of IP address. With kind regards, Michel This issue never seemed to get resolved: http://forum.universal-devices.com/viewtopic.php?t=2051 Its still possible to enter programs with identical names in the same folder. The problem being that you can only see one of them in the program drop down list, if you could see them all then it would get confusing. Did you have any luck duplicating the notification issue. I was using an IP address as opposed to a name as the SMTP server addr.

Hi Wayne, Thanks so very much. I shall give it a try ... I would like to have 2.7 out by the end of next week and I want to have all the bugs taken care of before then. Therefore, thanks so very much. With kind regards, Michel

Hi Wayne, Are you using gmail? Would you be kind enough to try our test gmail account: Server: smtp.gmail.com Port: 587 userid: isyalerts@gmail.com password: holamola from: isyalerts@gmail.com TLS: checked With kind regards, Michel