Michel Kohanim

Hello Illusion, All RF devices send two commands. The theory behind it is that sending multiple commands increases the likelihood of success. With kind regards, Michel

Hi RLAV, My pleasure. Would you be kind enough to let me know what it is you are trying to achieve? With kind regards, Michel

Hello keribi, ISY26 has 2MB of RAM and thus we have almost reached the limit of its RAM. ISY99 has 8MB RAM. Unfortunately, there is no easy way of adding more RAM to either unit. With kind regards, Michel

Hello rlav, Welcome to the forum and Great catch . The answer is YES, this is 100% normal: all RF devices (including Motion Sensor) send out group commands twice (to increase the likelihood of the signal reaching its destination). With kind regards, Michel

Hi elite-bob, Apologies for the inconvenience ... there seems to be either a problem with IRLinc or a bug which we cannot reproduce. Would you be kind enough to go to: 1. Go to Link Management->Advanced Options and let me know which option is checked? 2. The please go to Tools->Diagnostics->Show Device Link Table and copy/paste it here Again, with sincere apologies, With kind regards, Michel

Hi dougos2, We should have our official 2.7 release within the next couple of days after which we'll start working on EZxxxx devices. I do apologize for the delay but we had absolutely no choice but to make sure that we have a stable code and an official release before we continued with anything else. With kind regards, Michel

Hello bbb2008, I do apologize for the inconvenience. Would you be kind enough to try an access ISY using its URL locally (instead of http://www.universal-devices.com/99i)? You can find ISY's URL by going to Help->About and the value for My URL is your ISY's direct URL. If this does not work either, then please send an email to support@universal-devices.com and we'll try to debug it remotely. If you can access your ISY using its URL locally, then the problem must be the Java installation and/or firewall issues on the remote computer. With kind regards, Michel

Hi Wayne, Please go to Configuration/System and look at catch up schedules at restart. Is this checked? With kind regards, Michel

Hello smileyw, You are right on: Admin console (AC) is the same exact Java applet regardless of where you download it from (our website or ISY). The only difference is that when you download from our website, the AC sends a multicast message to your local subnet (either UPnP and if unsuccessful we use our own message) and ISY responds to it with its location. With kind regards, Michel

Hello smileyw, Apologies for the inconvenience. Do not worry at all. Please try the following URL instead: http://www.universal-devices.com/99i Please note that MOST firewalls do not allow the Admin Console to upload files into ISY. As such, please make sure you have found your firewall software and the resolutions thereto in http://forum.universal-devices.com/viewforum.php?f=3 With kind regards, Michel

Hello Wayne, Thanks so very much. Yes, we did review this issue and it's not a bug; it's the way it was implemented. Granted that it can be improved but, currently, there's a workaround + our main goal is to have a stable release out shortly. The notification issue I have not been able to reproduce. It's always best to use the name instead of IP address. With kind regards, Michel This issue never seemed to get resolved: http://forum.universal-devices.com/viewtopic.php?t=2051 Its still possible to enter programs with identical names in the same folder. The problem being that you can only see one of them in the program drop down list, if you could see them all then it would get confusing. Did you have any luck duplicating the notification issue. I was using an IP address as opposed to a name as the SMTP server addr.

Hi Wayne, Thanks so very much. I shall give it a try ... I would like to have 2.7 out by the end of next week and I want to have all the bugs taken care of before then. Therefore, thanks so very much. With kind regards, Michel

Hi Wayne, Are you using gmail? Would you be kind enough to try our test gmail account: Server: smtp.gmail.com Port: 587 userid: isyalerts@gmail.com password: holamola from: isyalerts@gmail.com TLS: checked With kind regards, Michel

Hi Jason, Also, with releases 2.6.5 and above no longer do you need /0/x at the end of the URL. So, as mike suggested, your URL will be https://your.server.ip.address With kind regards, Michel

Hi Gary, In addition to Rand's suggestion, can you tell me what options are set on your IOLinc (click on the Set Options button). With kind regards, Michel

Hi Peter, Thanks so very much for the detailed explanations and tests. Based on your results, I am almost confident that it's not the CL but the location of the CL with respect to the problematic devices. I do recommend a couple more access points to boost the signal. With kind regards, Michel

Hi jgann, Ok, that nullifies my theory! Any other anomalies? With kind regards, Michel

Hi Zellarman, When you login using your local wireless, please go to Help->About and check the IP address against the one you have in your iPod. Please make sure they are the same. With kind regards, Michel I disabled then enabled internet access again, no change. What's also odd is local wireless access works w/ my laptop, but not I-pod touch.

Hello gregoryx, yes, precisely ... With kind regards, Michel I wouldn't say I "know" that... but that's what I was suspecting. So it'd look like this: If Control 'Dining' is switched On Or Control 'Dining' is switched Off Or Control 'Dining' is switched Fast On Or Control 'Dining' is switched Fast Off Or Control 'Dining' is switched Fade Up Or Control 'Dining' is switched Fade Down Or Control 'Dining' is switched Fade Stop Or Control 'Dining' is switched Bright Or Control 'Dining' is switched Dim Then - No Actions - (To add one, press 'Action') Else - No Actions - (To add one, press 'Action') Right?

Hello Gary, Momentary A mode turns the relay on momentarily and then it's back to off (ISY does not report the correct status). Did you try Rand's suggestion: With kind regards, Michel

Hi gregoryx, good point. This is not there right now. I'll add it to our list. I am sure you already know that you can use OR for all those actions (very time consuming). Thanks and with kind regards, Michel

MV, If this is only a single light, then create ONE scene and put the following in there all as controllers: SWL, KPL C, KPL D, and IRLinc In your All On/Off scene, put: KPL C, KPL D as responders You do not need any programs. With kind regards, Michel

Hi jgann, Apologies for a tardy reply ... this is amazing but, needing an answer for everything myself, I think I can explain it if and only if you have upgraded your ISY recently. Is this the case? With kind regards, Michel

Hello dss, Thanks for the explanation. Actually, if your wife uses the master button, then the IOLinc will turn off BUT ISY does not know it's off. Now, if the master switch is turned back on, the IOLinc might remain off and ISY still thinks it's ON. petesc2, Would you be kind enough to do the following test: Please move your CL very close to the affected SWL and retry. If it still fails, then move one of your access points next to the SWL and retry. I do think you can solve these problems with more access points. But, I cannot be sure unless we do the above test Zellarman, Have you setup your Internet Access manually or via File|Enable Internet Access? If latter, please try disabling and enabling again. If former, then, in all likelihood your ISY's IP address has changed and thus please do make sure your router is updated with ISY's new IP address (I strongly recommend using a static IP address for ISY). With kind regards, Michel

Hi dss, Excellent suggestions ... we do have more diagnostics capabilities in mind but I do not think we will include them in 2.7. With kind regards, Michel