Kentinada

Yes I am. I'm getting 2 "Item Not Found" messages now too. But I have hit the Query button the devices with red ! points and the devices are coming back online. No clue what happened.

This repaired PLM has been working fine for several months.

There are 49 links in the PLM table and the PLM status check looks ok. See attached. What's next? Devices still show red !.

All my INSTEON devices show with the red ! and I cannot communicate with any of them. I am using a PLM that was recently repaired by INSTEON. e.g. I tried to see the Device Links Table for a specific INSTEON device and the error I got is attached. I have not had to diagnose a major failure like this in a long time and I'm at a loss as to how to proceed. Suggestions?

Thanks all for the help. Much appreciated!

I have installed a motion sensor outside our front door and an Insteon on/off switch for the lights on our porch. I have a simple program that turns the lights on when motion is detected and it's between sunset of current day and sunrise of next day. The lights come on. Then I have a WAIT 5 Minutes statement followed by a command to turn the lights off BUT they never go off. See attached. What am I missing?

I was mistaken about my Z-wave devices. They're working fine. As soon as I plug them in, they show ready in the Admin Console. I unplugged my PLM and plugged it back in again. I also pulled the power from the ISY and waited a bit and plugged it back in. I seem to be communicating again but for how long? Not sure if my repaired PLM is marginal or what. I did pre-order a brand new one.

No difference on previous MacOS so I don't think that's the issue. When I query an INSTEON device, I just end up with the red ! mark by the device. I tried quering a Z-wave device and a pop up says "Could not open file [/CONF/PORTALS.PSF] Subcriber didn't reply to event: 1" Ideas? Is my ISY all of sudden dead?

I am booting up my old iMac again that has MacOS Monterey to see if the Admin Console works there. If it does, something in Ventura broke the console.

I just cleared the Java cache, downloaded the start.jnlp from the wiki and have the same result. The admin console cannot connect to any device - INSTEON or Z-wave. Is anyone here running MacOS Ventura successfully with ISY994i?

This is a follow-on question to this topic. My repaired PLM had been working fine... until today. Programs were working, voice commands thru Alexa were working, etc. What has changed? I updated my Mac to MacOS Ventura 13.3 this morning. Now all my devices including Z-wave devices are unreachable thru the Admin Console. Is this a Ventura issue? Is the PLM used in communicating with Z-wave devices? Ideas?

So as soon as I put the Echo back in the original outlet, the events started again. On the different outlet, no events so it must be the physical outlet. I'm going to try replacing it and see what happens. It's just a plain outlet, not a GFI, so it's a cheap attempt at a fix.

The PLM is on a different circuit already.

Well, still no events so I'm going to move the Echo back to the original outlet and see if the events start up again. If they do, it must be the outlet itself? Could it still be the power supply even though it's not generating events now on a different outlet?

So I had the events start showing up again so I once again moved my Echo to a different outlet. The Events stopped and haven't returned. I'm going to leave it for 24 hours. If the events don't return, I'll move the Echo back to the original outlet and see if the events come back. If they do, it must be that outlet rather than the Echo I'm guessing. We'll see.

I will be doing that from now on.

So for my Insteon devices, I can look at the address and then find that device in my control panel. Z-Wave devices have no address on them. When I'm looking at a Z-wave outlet I'm not currently using, how do I know which one it is in my control panel?

OK this is odd. To test your idea @MrBill I moved the Amazon Echo device I had plugged into a downstream outlet last night because with the GFI popped, the other outlet was dead. So I moved the Echo to a different plug on our kitchen counter. No events in the event viewer this morning. So I wondered was it my Echo causing the events. I reset the GFI this morning and no events! I moved the Echo back to the downstream outlet and ... no events!! Everything is back the way it was when it was logging X10 events every second or so and now nothing, it's clean. I don't get it. Good news is I don't have to replace the GFI. Bad news is I have no idea what was causing the events and why they stopped.

OK, I had to go through the breakers. I found the circuit that was causing the issue. It was the kitchen GFI circuit. There are 2 GFI outlets in the kitchen. I tested both and found the GFI receptacle that is causing these events. When I preset the Test button on this device, the events stop. When I reset the GFI, they start again. I assume I should replace this GFI as these events may interfere with ISY/PLM/Device communication? Should I leave this GFI popped out till I can replace it?

What if I disable all my devices in the Admin console and then start enabling them 1 by 1. Can I isolate that way? Turning off breakers while effective is a little disruptive to the house.

So a follow-up report... I sent my PLM into INSTEON for repairs and I got it back yesterday. I am once again able to communicate with my INSTEON devices which is great. Thanks INSTEON for repairing it since I could not buy a new one. But one follow-on question is what are these log events in the attached file? When on type 1 events, these just keep scrolling on by. Is this normal behavior? ISY-Events-Log.v5.3.4__Sun 2023.03.19 07.54.58 AM.txt

I sent my PLM into INSTEON for repairs. We'll try that first. Thanks for all the help.

OK, so a couple of things. My 2nd PLM was an older one that I had repaired by a friend after it died and I got a new one. I never tested it so I'm not certain it was actually ever working. I tried putting it and a known good INSTEON lamplinc into the same power strip and it could not communicate to it. So I put the original PLM (i.e. my newest one) back into the power strip, did a restore PLM and rebooted the ISY. Still no communication. I'm attaching the error log and event log from this last operation. But I think I'm going to try sending this PLM into INSTEON for their repair service and see if that fixes it. I'd buy a new PLM but they don't have any. ISY Error Log.v5.3.4__Mon 2023.03.06 09.17.10 AM.txt ISY-Events-Log.v5.3.4__Mon 2023.03.06 09.16.17 AM.txt

The PLM does show connected. Both of them have shown that. I will open a ticket and see if they can help.

Here is the error log as well. Doesn't mean much to me. ISY Error Log.v5.3.4__Sun 2023.03.05 09.59.52 AM.txt