Kentinada

When I set the scene to On and the lights don't really go on, when I query the device, it says it's OFF.

I had the Scene selected and pressed the Query button. Here is the event viewer info attached. Does this help?

Nothing at the time of the program running. Attaching the event viewer contents for 7:53a the time the program ran. The 2 INSTEON addresses are the addresses of the outdoor plugs. Not sure if this helps or not.

I have a program that ran this morning to turn off outdoor Christmas lights after sunrise. The program ran. The Main page shows the devices are OFF (attached screenshot) but the devices are both still ON. I have a new Eisy coming and I'm not sure it will be better at controlling these are not. The lights are plugged into INSTEON outdoor outlets. Ideas?

OK I think I have the programs working correctly. One dumb error on my part. In the OFF program, I had the wrong motion sensor selected to test. Duh. Fixed that. Plus I added a "Stop program 'Office Lights OFF' command to the On program after it turns on the light so that the OFF timer stops running and won't restart until the motion sensor goes back to OFF again. All is good. Thanks.

It's not a noise problem. The light works fine through the app or by telling Alexa to turn it on or off. The problem is the OFF program which is triggered by the status of the motion sensor going to the OFF state. The OFF program starts to run but then somehow the program gets stopped and the timer never runs out and the light stays on. So looking at my original OFF program above, if the motion goes back ON when the 5 minute timer is running, does this stop that program?

These all all INSTEON devices. The motion sensor is a 2842-222 sensor. What happens is the detection of motion turns on the light no problem. But some how the program to turn the light off doesn't always work. i.e. the light can still be on long after the 5 minute timer should be up. If I direct link the motion sensor and plug module, how does that keep the light on? Not sure how direct linking helps.

I have 2 simple programs (attached) to control the ON and Off of my Office light. I want it to turn the light on when I walk into the office and as long as it detects motion, leave it on. When the motion sensor has been off for 5 minutes, I want the light to go out. These 2 programs are close but don't quite handle all situations. Suggestions? Thanks.

Moving my ISY seems to have fixed this issue too.

Moving the ISY seems to have resolved this flood of messages.

I just read another older thread that suggested moving my ISY or adding Ferrite Ring Core to power cable. I have NO X10 devices in my system. I will try moving the ISY.

My event log is being flooded with the same message over and over which I'm sure can't be good for my environment. Log attached. What are these events telling me? (besides something's broken) ISY-Events-Log.v5.3.4__Fri 2023.10.27 08.55.12 AM.txt

I am still trying to limp along using my old, out of support, ISY994i. I am trying to use one of 2 old motion sensors that used to work again. The sensor is a 2842-222 sensor with address 27.B5.BB. I am attaching the log file and the resulting failure screen message. Ideas? ISY-Events-Log.v5.3.4__Fri 2023.10.27 08.33.45 AM.txt

A ticket has been opened.

I routinely get on my iPhone from the UD Mobile app, a report that my UD Portal has gone offline. It's usually around 4am. Then a couple minutes later, I get a message saying it's back online. Is this normal?

I don't see a Query All program but I thought there used to be one.

Yes I am. I'm getting 2 "Item Not Found" messages now too. But I have hit the Query button the devices with red ! points and the devices are coming back online. No clue what happened.

This repaired PLM has been working fine for several months.

There are 49 links in the PLM table and the PLM status check looks ok. See attached. What's next? Devices still show red !.

All my INSTEON devices show with the red ! and I cannot communicate with any of them. I am using a PLM that was recently repaired by INSTEON. e.g. I tried to see the Device Links Table for a specific INSTEON device and the error I got is attached. I have not had to diagnose a major failure like this in a long time and I'm at a loss as to how to proceed. Suggestions?

Thanks all for the help. Much appreciated!

I have installed a motion sensor outside our front door and an Insteon on/off switch for the lights on our porch. I have a simple program that turns the lights on when motion is detected and it's between sunset of current day and sunrise of next day. The lights come on. Then I have a WAIT 5 Minutes statement followed by a command to turn the lights off BUT they never go off. See attached. What am I missing?

I was mistaken about my Z-wave devices. They're working fine. As soon as I plug them in, they show ready in the Admin Console. I unplugged my PLM and plugged it back in again. I also pulled the power from the ISY and waited a bit and plugged it back in. I seem to be communicating again but for how long? Not sure if my repaired PLM is marginal or what. I did pre-order a brand new one.

No difference on previous MacOS so I don't think that's the issue. When I query an INSTEON device, I just end up with the red ! mark by the device. I tried quering a Z-wave device and a pop up says "Could not open file [/CONF/PORTALS.PSF] Subcriber didn't reply to event: 1" Ideas? Is my ISY all of sudden dead?

I am booting up my old iMac again that has MacOS Monterey to see if the Admin Console works there. If it does, something in Ventura broke the console.