Envirogreen

log with level 3 first 3 opens turned light on, 4th no light, 5th light, and sixth no light changed light from fast on to On to see if that made any difference - doesn't seem to have Thu 11/22/2012 02:45:13 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:45:13 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:45:13 PM : [ Time] 14:45:17 0(0) Thu 11/22/2012 02:45:13 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:45:13 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:45:13 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:45:13 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:45:13 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:45:13 PM : [ 1D 50 B5 1] ST 255 Thu 11/22/2012 02:45:18 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:45:18 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:45:18 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:45:26 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:45:26 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:45:26 PM : [ Time] 14:45:30 0(0) Thu 11/22/2012 02:45:26 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:45:26 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:45:26 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:45:29 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:45:29 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:45:31 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:45:32 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:45:32 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:45:40 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:45:40 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:45:40 PM : [ Time] 14:45:43 0(0) Thu 11/22/2012 02:45:40 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:45:40 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:45:40 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:45:42 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:45:42 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:45:45 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:45:45 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:45:45 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:45:53 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:45:53 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:45:53 PM : [ Time] 14:45:57 0(0) Thu 11/22/2012 02:45:53 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:45:53 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:45:53 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:45:53 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:45:53 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:46:03 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:46:03 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:46:03 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:46:07 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:46:07 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:46:07 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:46:07 PM : [ Time] 14:46:11 0(0) Thu 11/22/2012 02:46:07 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:46:07 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:46:07 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:46:07 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:46:12 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:46:12 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:46:12 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:46:20 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:46:20 PM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 11 FF Thu 11/22/2012 02:46:20 PM : [iNST-ACK ] 02 62 1D.50.B5 0F 11 FF 06 LTONRR (FF) Thu 11/22/2012 02:46:20 PM : [ Time] 14:46:24 0(0) Thu 11/22/2012 02:46:20 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:46:21 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:46:22 PM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 11 FF LTONRR (FF) Thu 11/22/2012 02:46:22 PM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 02:46:27 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:46:27 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:46:27 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0)

Thank you for the quick reply...here's the info requested What type of device is controlling the front door light? -- 2477D Dual Band Switchlinc Dimmer v.40 What type of light, incandescent, LED, CFL? -- incandescent Also note that with the door being opened every 5 seconds or so the second Program Wait will not complete so the Off is not issued until the door remains closed for10 minutes. -- understood...that's why I was manually turning the light off to test the program (and also tested the auto off with timer at 30 secs vs 10 mins). With the data in the trace showing the second Fast On was received and ACKed (with the light reported as not turning On) it would look like a timing problem between when the Fast On is sent and the light being turned Off manually. -- I just did a double check to see if I was going too fast...took more time between open, close, turning off light (when it worked), and going through the cycle again...no change in behaviour (sometimes it turns the light on, and other times it doesn't). Did it one more time to get a clean log (light worked for first 4, fifth did not turn on, and sixth turned on) Attached log below to see if it provides any further clues Thu 11/22/2012 02:16:50 PM : [ 21 C2 B6 1] DON 1 Thu 11/22/2012 02:16:54 PM : [ELK 0 17 0] Zone : 2nd Flr Motion : Violated (51/2/0) Thu 11/22/2012 02:16:54 PM : [ELK 0 17 0] Zone : 2nd Flr Motion : Open (52/1/0) Thu 11/22/2012 02:16:54 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:16:59 PM : [ELK 0 17 0] Zone : 2nd Flr Motion : Normal (51/0/0) Thu 11/22/2012 02:16:59 PM : [ELK 0 17 0] Zone : 2nd Flr Motion : EOL (52/2/0) Thu 11/22/2012 02:16:59 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:17:01 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:17:01 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:17:01 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:17:05 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:17:05 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:17:06 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:17:14 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:17:14 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:17:14 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:17:18 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:17:18 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:17:18 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:17:27 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:17:27 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:17:27 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:17:33 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:17:33 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:17:33 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:17:42 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:17:42 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:17:42 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:17:47 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:17:47 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:17:47 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:17:53 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:17:53 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:17:53 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:18:01 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:18:01 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:18:01 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:18:07 PM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 02:18:07 PM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 02:18:07 PM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 02:18:09 PM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 02:18:10 PM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 02:18:10 PM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 02:18:16 PM : [ 21 C2 B6 1] DON 1

Here is the modified program - still having the exact same issues

I was turning it off manually. Although I have modified the program so that it now turns off automatically after 10 mins (but still same issue). re "With the other communication with the device being ACKed and the Hops Left=2 showing good powerline communication something must be interfering with communication this time. " I'm standing in the same spot (opening and closing the door), and manually turning off the light in between when the light does go on. So nothing that I know of that is changing inbetween that would create interference (and this is a consistent, repeatable issue).

Thank you - here is the log, along with sequence of events (lights should go on every time). 1. opened door 1st time - lights on 2. opened door 2nd time - lights did not go on 3. opened door 3rd time - lights on 4. opened door 4th time - lights did not go on Thu 11/22/2012 11:16:30 AM : [ELK 0 17 0] Zone : 2nd Flr Motion : Violated (51/2/0) Thu 11/22/2012 11:16:30 AM : [ELK 0 17 0] Zone : 2nd Flr Motion : Open (52/1/0) Thu 11/22/2012 11:16:30 AM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 11:16:35 AM : [ELK 0 17 0] Zone : 2nd Flr Motion : Normal (51/0/0) Thu 11/22/2012 11:16:35 AM : [ELK 0 17 0] Zone : 2nd Flr Motion : EOL (52/2/0) Thu 11/22/2012 11:16:35 AM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 11:16:36 AM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 11:16:36 AM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 12 00 Thu 11/22/2012 11:16:36 AM : [ Time] 11:16:40 0(0) Thu 11/22/2012 11:16:36 AM : [iNST-ACK ] 02 62 1D.50.B5 0F 12 00 06 LTON-F (00) Thu 11/22/2012 11:16:36 AM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 11:16:36 AM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 11:16:37 AM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 12 00 LTON-F (00) Thu 11/22/2012 11:16:37 AM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 11:16:37 AM : [ 1D 50 B5 1] ST 255 Thu 11/22/2012 11:16:40 AM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 11:16:40 AM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 11:16:40 AM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 11:16:44 AM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 11:16:44 AM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 12 00 Thu 11/22/2012 11:16:44 AM : [ Time] 11:16:47 0(0) Thu 11/22/2012 11:16:44 AM : [iNST-ACK ] 02 62 1D.50.B5 0F 12 00 06 LTON-F (00) Thu 11/22/2012 11:16:44 AM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 11:16:44 AM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 11:16:45 AM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 12 00 LTON-F (00) Thu 11/22/2012 11:16:45 AM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 11:16:48 AM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 11:16:48 AM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 11:16:48 AM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 11:16:50 AM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 11:16:50 AM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 12 00 Thu 11/22/2012 11:16:50 AM : [ Time] 11:16:53 0(0) Thu 11/22/2012 11:16:50 AM : [iNST-ACK ] 02 62 1D.50.B5 0F 12 00 06 LTON-F (00) Thu 11/22/2012 11:16:50 AM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 11:16:50 AM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 11:16:50 AM : [iNST-SRX ] 02 50 1D.50.B5 0F.9D.50 2B 12 00 LTON-F (00) Thu 11/22/2012 11:16:50 AM : [standard-Direct Ack][1D.50.B5-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Thu 11/22/2012 11:16:52 AM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 11:16:52 AM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 11:16:53 AM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 11:16:55 AM : [ELK 0 1 0] Zone : Front Door : Violated (51/2/0) Thu 11/22/2012 11:16:55 AM : [iNST-TX-I1 ] 02 62 1D 50 B5 0F 12 00 Thu 11/22/2012 11:16:55 AM : [ Time] 11:16:59 0(0) Thu 11/22/2012 11:16:55 AM : [iNST-ACK ] 02 62 1D.50.B5 0F 12 00 06 LTON-F (00) Thu 11/22/2012 11:16:55 AM : [ELK 0 1 0] Zone : Front Door : Open (52/1/0) Thu 11/22/2012 11:16:55 AM : [ELK 1 0 0] Area : The Goldstein's : Not Ready To Arm (2/0/0) Thu 11/22/2012 11:16:58 AM : [ELK 1 0 0] Area : The Goldstein's : Ready To Arm (2/1/0) Thu 11/22/2012 11:16:58 AM : [ELK 0 1 0] Zone : Front Door : Normal (51/0/0) Thu 11/22/2012 11:16:58 AM : [ELK 0 1 0] Zone : Front Door : EOL (52/2/0) Thu 11/22/2012 11:16:59 AM : [ 1D 50 B5 1] ERR 1

Very strange behaviour for a simple program. When the front door is opened I want to turn on the light at the entrance (program #1 attached). The problem is that the program only works every other time that I open the door. I have checked the Elk tab and it shows the sensor is showing violated each time, and I get a communication error (error attached). I do have the event log but can't seem to attach it. Also, I have a similar program that looks at violation and being dark outside, and it works every time its supposed to (program #2 attached). Suggestions?

Got in touch with support (they are fantastic!) and the issue was that I was at such a low firmware that it had to be updated in smaller increments, so went from 2.7.0 to 2.7.15 to 2.8.16 to 3.2.6 and all was fixed.

I think I may have found the issue with adding the Elk module...the device console was at version 2.70. So I have now tried to update automatically to 3.2.6...however...I'm now over an hour into the process and my screen is still showing 0% on the progress bar. Help / suggestions?

I'm on Mac OS 10.8 ISY 99 just bought the Elk Module was logged in and it asked to restart in order to install new module. Did this a few times as the new module wasn't installing. Then I tried to log in and while the admin console comes up the login box no longer does (and no idea if the Elk module was installed) SOLUTION TO LOGIN SCREEN - PLM came unplugged :0 Now the issue is that I can't get the Elk module installed - I follow instructions and when I reopen the device console - still no Elk module Thank you for any suggestions / help