G W

I have used several Ethernet cables, just in case the unit didn't like the ones sent. At this very moment, I am using the Ethernet cable from my network printer. I have also confirmed my laptop can obtain and use the Internet via that same cable. I just rebooted the router, as you asked, and that made no difference. It came up, gave me an IP address and I am now writing this message. Still no change in the ICY. I will contact SmartHome and request an RMA on the PLM. Thanks for your support. It is better than I ever expected. Best regards, Gary

I have set it to 192.168.0.120/255.255.255.0 and gateway 192.168.0.1 and I am unable to see it using any IP tool. It also does not show up in UPnP on any of the workstations and servers I have. I can use an external power adapter if you think that might help. I have checked the power and it seems goot at 12 vdc. I'm willing to try any idea you have. Best regards, Gary

It's a 2412S rev 2.9. Can you tell me why it can't get an IP addres from my DHCP server? Best regards, Gary

No matter what I try I can't get the unit to obtain an IP address, nor can I get to it when I assing it an IP address. Here is the terminal session: Waiting 2sec to start 'A' to abort Configured IP = 0.0.0.0 Configured Mask = 0.0.0.0 MAC Address= 00:21:b9:00:3b:ad --- Product : (1050) ISY 99i 1024 IR --- Max Nodes & Scenes: 1024 Starting ISY Configuring the File System Loading System Configuration Refreshing Device Configurations Loading Nodes Configuration Starting the Logger Service Starting the Time Services Initializing SSL Services SSL Key Size: 512 SERIAL:Connect: port=0 baud=19200 stop=1 data=8 parity=0 : synch=true pd=3 Retrieving Nodes Binding the UPnP Device Starting the Logical Device Updater Service Starting the Alarms & Notifications Service Starting the Security System Starting the Shell Configuring Mail Service H_ERROR:-50010 : universal-devices.com Starting the Device Starting Device Communications Services LOGGER:-50010 : n=[null] c=[univers] a=[null] PLM: unable to get PLM information, no Insteon commands will run ENTERING SAFE MODE, SOME SERVICES WILL NOT BE STARTED SAFEMODE: Not Starting Triggers SAFEMODE: Not Starting IR SAFEMODE: Not sending device commands Query All Devices Please Log in Username: Here is the information as reported by the unit: Product: (1050) ISY 99i 1024 IR App: Insteon_UD99 Platform: ISY-C-99 Version: 2.6.5 Build Date: 2008-06-24-19:53:47 Other Services: - IR Enabled When I disconnect the ethernet cable, it reports: Network Cable Disconnected or DHCP Server Error Other details: The unit is not discover by UPnP. When the unit powers up, POWER, then RX, TX, then MEM, ERROR, then TX, MEM, ERROR go out. After about 3 seconds, MEM and ERROR come on for 1 second. Then it repeats, 1 seoncd ON, three seonds OFF. My thought is that the unit is defective out of the box, but since this is a refurbished unit, I would think that it was tested several times before being sold again. Anyone have any ideas? Best regards, Gary Funk