MikeB

Hi Wayne - What port #s are you trying to assign? After typing CWP and hitting enter, you should be able to type in the port # you'd like to assign. If you hit enter again (without typing in a port #), you will get the 'invalid port' error.

If you cannot control any devices, please start by: - close all browser windows - clear your Java cache http://www.universal-devices.com/mwiki/ ... Java_Cache - open the Admin Console - click TOOLS, DIAGNOSTICS, PLM INFO/STATUS ... and let us know what you see. To answer your question, if you do decide to do a fresh start I personally would factory reset all your devices individually, factory reset your PLM, factory reset your ISY, and add your devices in from scratch. I would, however, not start from scratch unless absolutely necessary. I don't believe the symptoms you are describing so far warrant it.

Hi Joe - I have not personally used an EZX10RF, so take this for what it's worth. "Adding" the X10 device simply allows you to associate a particular X10 device/code with the Insteon device you want to control. I believe the whole point of the EZX10RF is to translate the X10 codes by creating scenes between the EZX10RF and your Insteon devices. If you wanted to add X10 address to your Insteon devices, you would not need the EZX10RF - you would simply buy an RF X10 receiver.

Most of what you describe sounds like communication issues. I would recommend returning your PLM to its original location and re-testing.

Good to see you back Yardman!

The RemoteLinc does need to know what responders are in its scene. This is how cleanup commands work.

Unfortunately, to conserve battery life the RemoteLinc must be put into linking mode before any links can be written to it. For all the proper controller/responder links to to be written to devices within a scene, the ISY may require link changes to your RemoteLinc. If the ISY asks you to put your RemoteLinc into linking mode, you will need to.

This is a known issue, but I believe priority is low because there are workarounds (using ISY programs). I'll let Michel comment further on the priority of this. I wouldn't recommend setting up any scenes manually, since the ISY expects to be aware of all device links. Creating scenes manually will produce unexpected results. I would suggest creating all your scenes (minus the Thermostat) then creating ISY programs to change the Thermostat based on your KPL button presses. Is there a reason why this wouldn't work for you?

Unfortunately at this time you cannot utilize the Insteon Thermostat within scenes on the ISY. You could, as you suggested however, use ISY programs to set the thermostat to specific modes/setpoints based on the press or status of your KPL buttons.

That's what I would suggest. Also, any reason why you're not using your router for DDNS updating?

Even if the PLM had factory reset itself, you should still be able to control devices. You can try a factory reset if you'd like. The procedure should be in their documentation, but basically you unplug from power for 10 seconds or so, hold the set button in, plug the PLM back in, continue to hold the set button for 10 seconds, then release. If you can control devices from the ISY at that point, you would want to run a "Restore PLM" from the ISY's Admin Console. It does, however, sound like you have a bad PLM.

Just to double-check, I tested my testbed unit here plugged direct into a router. Cut power from router, ISY will flash Mem & Error LEDs to indicate network connectivity issues. Left disconnected for 20 minutes. Powered the router back up, and within several minutes the ISY re-established a connection.

I'm a fan of Linksys routers and wireless APs, though not so much their switches. Check out the Linksys WRT310N to start.

Hi Chris - If you cannot send/receive commands to devices on the powerline, especially nearby devices (try plugging a LampLinc or ApplianceLinc right on top of the PLM as a test), then I would also suspect a bad PLM. Did you try rebooting the PLM?

Hi aLf - Yes, no issues with powering by a separate AC adapter along with the PLM. The ISY should be able to recover from a switch reboot / network disconnect. I assume you're running firmware 2.7.0 or higher? Do you have another switch you could try attaching the ISY to as a test?

Yes, you can certainly do that.

Hi Aaron - It sounds like your unit is bad and should be replaced. How long ago was it purchased, and from where? Please feel free to email support@universal-devices.com if you'd prefer.

You can leave the PLM plugged in normally and simply add the AC adapter.

The ISY requires a serial PLM. If you have a Radio Shack nearby, try picking up a Radio Shack 273-028 and set it to 6V. If the ISY powers up, the PLM is most likely bad and needs to be replaced.

Check this thread out: http://forum.universal-devices.com/view ... t=vacation

Thanks for the report, Mike. Could you let me know what ISP you use, and also what you are running for anti-virus software? Thanks

Do you have any anti-virus or firewall software running? It's possible that one of these would be interfering with the ISY's Admin Console. As a test, please disable and try again. Please check out this forum for more information: http://forum.universal-devices.com/viewforum.php?f=3

The ISY cannot read the external sensor. I don't believe the Thermostat Adapter supports that function.

I worked with one of the users experiencing the issue, and here is what I found: - Site was reachable at first, but after clicking around the site for 10-60 seconds the site becomes unreachable. - Reboot makes the site accessible again, but again after clicking around the site for 10-60 seconds the site becomes unreachable. - User had AVGFree and SpyBot S&D installed, but I disabled modules in both and it did not seem to help. I did not completely uninstall, however. - Problem only occurs when using IE, BUT once the problem occurs in IE the site was not accessible in FireFox either. Customer running IE8 and FireFox 3.0.5. - If PC is rebooted and ONLY FireFox is used, site seems to work fine indefinitely. - Customer is using Videotron as an ISP, and is located in Canada. - User has a laptop that exhibits these issues at home, but if he goes to his workplace with the same PC he is able to browse the site with no issues. The workplace uses Videotron as their ISP as well. - Problem affects main site (including wiki) as well as the forums. - Customer is able to browse the site using HTTPS with no issues (but Forums do not support HTTPS). - Site always responds to PING. - Customer tried connecting directly to cable modem (bypassing router), and reports the same results. This issue seems very strange, especially because it is only affecting a small percentage of users (that we're aware of). No one on the UDI team is experiencing this issue. I am personally using IE8 full-time with Verizon for my ISP. I would appreciate if anyone experiencing this issue could comment on any of the above. I'm very interested in finding a common ground between the people who are seeing this problem. Thanks

If anyone is interested in allowing us remote access to a system that is currently UNABLE to access our web site, please drop an email to support@universal-devices.com