MrBill

Help > About... what is the firmware and UI version? Try: unplug ISY, Unplug PLM, wait 30 seconds, plug in PLM, wait 30 seconds, is the light on the side of the PLM solid green?, Plug in ISY. Try: different power supply for the ISY.... there were some supplied by UDI with ISY's that don't do well after brownouts. The Bluepower light comes on still, but functionality is effected. You can try any power supply that outputs anywhere between 5 volt and 30 volts,center positive, 2mm barrel connector.

Help > Purchase Modules Add portal...

Admin console > Configuration > Portals is likely waiting for you to hit “Accept”.

As others have said, just download the correct file... use 5.3.4 since you're setting up a new system. Don't unzip the file. just select "manually upgrade" and upload the file the Zip file. You want the First link the in step 3 of the Install section of the directions.

Open a ticket by emailing support@universal-devices.com You've eliminated the possibility that the cable is bad. The remaining possibility are 1) Bad PLM, 2) Bad ISY, 3) wrong firmware on ISY. #3 is the best and easiest.... Does Help > About show OADR in the firmware string? That's the version that doesn't connect to a PLM. (even tho it says Insteon at the beginning). without the OADR string should be correct.

maybe we should name it NINO instead of Ninsteon... Nokia In Name Only... they don't have much control.

@Geddy has some links that will help for gmail. You basically need to create a gamil app specific password for the ISY. Surprised support hasn't answered, UDI support normally replies in a matter of hours on weekdays, maybe we should flag @Michel Kohanim, and remind him that he posted above about temp email credentials to use with 5.0.16C so that he knows what this is about.

The admin console never adds parenthesis on its own. You must add them manually by using the buttons I displayed in a screen shot then move them using the line up and down buttons into place. You have two options: 1) to receive notifications of device errors in real time as they happen just drop the first line from your if statement like this: If 'Back Yard Flood Light' Responding is False Or 'Bar Light' Responding is False Or 'Basement Door Light' Responding is False Or 'Cat Box Floor Lamp' Responding is False -----Snipped for brevity----- The status of the "Responding" flag changing will trigger an event that makes the IF run. Or 2) if, on the other hand, you only want the notifications to arrive once a day at sunset +10 min, then you need to press the AND (..) parenthesis button and move the lines that appear into place so that it looks like this: If Time is Sunset + 10 minutes And ( 'Back Yard Flood Light' Responding is False Or 'Bar Light' Responding is False Or 'Basement Door Light' Responding is False Or 'Cat Box Floor Lamp' Responding is False -----Snipped for brevity----- ) I can't provide much feedback on z-wave procedures because I don't use Z-wave, others will also have to provide that feedback... also this @lilyoyo1 post:

It doesn't work that way. When a device times out and gets a red ! in front of it's devices name, responding changes to false. responding is true if there is no red ! in front of the devices name. The IF statement that OP wrote does not cause communication.

You need parentheses... your AND and OR's or not being combined as you expect. Also a time isn't really needed, because when "responding" is a status and the change from true to false will trigger the program. To test that I Created this program: AAAAtest - [ID 01D0][Parent 0001] If 'LR Lamp 1#' Responding is False Then Set 'LR Lamp 2#' On Else Set 'LR Lamp 2#' Off Then I made the device for lamp 1 unavailable. then I issued query to lamp 1. At the end of the errors the red ! point appeared in the device tree and Lamp 2 turned on. If the desire is to ONLY notify at a specific time, the IF body would need to look like this: AAAAtest - [ID 01D0][Parent 0001] If Time is 9:40:00AM And ( 'LR Lamp 1#' Responding is False Or 'LR Lamp 2#' Responding is False Or 'LR Lamp 3#' Responding is False ) -- another thought is that the information regarding the error code is stale... it's whatever the ISY last knew, if the device isn't communicating the ISY can't update the error code from what is stored in the device, what you're seeing is whatever the ISY last received when the device last communicated.

Please post your program, its hard to guess. (right click the program name, copy to clipboard, paste) If this is indeed a z-wave device returning 0 or 1 you'd need to check the devices documentation for the meaning.

I don't care for gmail either. Others here have documented the procedure to create an app specific password to use with gmail. UDI does have a plan B for your case. Personally I created a Comcast email account that only the ISY uses. It works well, but you need to be a Comcast customer.

@adambuildI just edited the above message... the last part vanished and I had to add it again...

For one be careful with the swapping. The PLM is not just a modem, it also has memory and a links table. Confusing your ISY with a PLM with a different address can get you into trouble. First thing I would suggest is trying a new cable between the PLM and Port A. Also the ISY only looks for a PLM during the ISY boot process. Plug the PLM in first and wait 30 seconds, make sure the PLM's light in steady green, then plug in the ISY. Also if the ISY boots without the PLM attached and doesn't go into Safe mode, it doesn't have the correct firmware. There are two versions of firmware... "with insteon" and "without Insteon", perhaps the ISY has the without version loaded.

I believe what @Michel Kohanim is referring to is emailing support@univeral-devices.com to be assigned email credentials that are manually entered in the "SMTP Settings" box in OP's first screen shot. It was a temporary solution to the problem that was later fixed with a firmware release. So users forced to use 5.0.16C because they have a 300 series Z-wave board can still use the default mail server, they just need to contact UDI support to make arrangements.

Unfortunately, you will need to create programs that send "notifications" There is no "error level" logic that you are looking for. Even if there were, that would only be able to tell you about device issues, for which there are few. The Notifications feature is so that you can decide which automations notify you about what.

@Michel Kohanim Does 5.0.16C that the 300 Series Z-wave folks need to use have the email server fix?

If you have IFTTT, more direct route that's easier to debug would be to use this method. Essentially creating an ISY network resource to trigger an IFTTT recipe.

Yes, you do. I copy/pasted to the 2 links to a Note before deleting the app. Don't forget when fine tuning on the tiny map you can pinch out to zoom. Also you need to visit settings > Privacy and Locations Services to set "Always" because for some reason that doesn't seem to be an option when the app asks permission for using location. I didn't do anything on the ISY/portal side.

With Locative I had luck with delete and reinstall on two phones.

You shouldn't have any problem just restoring.. However...best case would be to upgrade both to 5.3.4 (the new one might ship that way, not sure what version UDI is shipping). Doesn't look like the old has Z-wave so the '300 series don't upgrade past 5.0.16C' doesn't apply. upgrade from 5.0.16C to 5.3.4 is smooth sailing... So make backup, Upgrade old to 5.3.4, make a new backup, restore new backup on new ISY that also has 5.3.4 firmware. The gist is restore to the same firmware version that created the backup.

yes. BUT... what version firmware is each? You may have trouble if the firmware versions are different. What was the reason for getting a new one is the old one still working?

right, if you want to know if someone is already home If lakehouse is true and PB is true would mean someone is already home Unfortunitly If lakehouse is false and PB is true will never work because if PB is true at least one person is home and lakehouse will also be true.

THAT answers one of @larryllix's questions... the USB PLM can speak X10, so apparently ISY on Polisy can't.

At this point in the game, I'd recommend anyone with a 300 series board stick with it an move to 5.0.16C. Save upgrade money and buy a Polisy instead (and 700 series z-wave stick). Except as noted, if you have a 300 series z-wave board, go to 5.0.16C