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Everything posted by MrBill
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Can't Launch admin console
MrBill replied to Michaelv's topic in New user? Having trouble? Start here
Clear the java cache. If you're using Windows install The ISY Launcher. The ISY Launcher is a new method of starting the admin console that always matches the firmware and admin console versions for you. The first time you click the link it will install a desktop icon thereafter, you will use that icon to start the admin console. -
you might want to check the ISY error log to see if there are any clues. You might also want to open a ticket: support@universal-devices.com so they can check your portal instance... not all of us run in the same virtual cloud space.
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Cannot determine a valid Java Home
MrBill replied to 60Driver's topic in New user? Having trouble? Start here
What version of Java? recent Java install or old java install? Windows or mac? Did the installed java come from the offical Java website https://java.com/en/ or someplace else? -
Glad you found it! I'd recommend installing 5.3.4... it hasn't shown any instability.
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Can't Launch admin console
MrBill replied to Michaelv's topic in New user? Having trouble? Start here
I second this... Upgrades from v4 to V5 go pretty smoothly now-a-days, especially if it's all Insteon and no z-wave. The biggest CAVEAT is that if you have programs that use the function "Adjust Scene" they will NOT automatically convert and those programs will need to be fixed manually. In addition to making an ISY backup before you start I would also make a TEXT backup of your programs for reference. Open the admin console and click "My Programs" at the top of the tree, then right click it. Select "Copy Folder to Clipboard". Now open any text editor that won't add formatting... good old fashioned windows Notepad is a great choice... click into the empty window and type Ctrl-V (paste) and then File > Save as. After update if you need to "Fix" any programs, you can use this as a reference to see exactly what it looked like. How to find those programs that need a Fix? After update, go to the Programs > Summary tab... Look for the color yellow... any program that didn't convert right will be flagged. After you open the program the cryptic GREEN text is a comment left behind by the upgrade process... it will be harder to read than the Text backup you made in the paragraph before this one, so refer to that backup to put your program back the way it was before.... and yes you can delete the green text comments. -
How fast is the light cycling on/off? Open the event viewer and set level 3? do you see the on/off cycle there? Also open the Programs Tab > Summary Tab and click the Activity Column header to sort by that column, review what programs are running. Also, I doubt it has any effect on the stated issue, but why did you pick 5.3.2? why not 5.3.4?
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I hope we will be able to restore a backup, then restore modem, so that we can convert to a USB modem.
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Understanding how Google/ISY commands work and updating.
MrBill replied to trevorst's topic in Google Home
I don't know what @larryllix means, but if it's going thru the portal, no the google home voice command runs the ISY program. That's why I asked... -
Disabling a program only disables the "sensing aspects" of the IF statement. Disabled programs will still run if called by another program or if run at startup. (the run at startup program doesn't really need to be disabled either since the If body is blank). It will wait until the next time a temp change is detected. or you could add this: Program AC_Off_Thermostat If temp < 75 then Disable Program AC_On_Thermostat <--I just reversed these two. (this order is better for the original program) set AC Off <-- I Just reversed these two. (they should have been in this order originally) Wait 5 minutes enable Program AC_On_Thermostat Run Program AC_On_Thermostat (If) <-- Force immediate detection
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Program AC_Off_Thermostat If temp < 75 then Set AC off Disable Program AC_On_Thermostat Wait 5 minutes enable Program AC_On_Thermostat ---------------------------------- Program AC_On_Thermostat If temp > 77 then set AC On ---------------------------------- Program AC_Reset (Disabled) (Run at startup) If (none) then Wait 5 min enable Program AC_On_Thermostat
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I read that thread differently than you do... I don't see where it says Restore from ISY-994 installations works correctly... I see where it says a sub-item of "Case Sensitivity issues:" was "Backup/Restore" items. That's different than the traffic light turning Green.
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Understanding how Google/ISY commands work and updating.
MrBill replied to trevorst's topic in Google Home
That's really weird.. and both the old and new spokens run the same program? -
Understanding how Google/ISY commands work and updating.
MrBill replied to trevorst's topic in Google Home
Was it a change to a scene or program? If program, does the program work when you right click the name and select Run Then or Run Else? -
In case you'd like a faster answer than you'll get from Michel on Saturday... ISY on Polisy isn't ready for production use yet. Its available in ALPHA form for testing and bug reporting. There isn't a Z-wave interface yet. There are still many bugs being reported. I don't know for sure, but I don't think restore from backup works yet. The documentation you asked about in your first sentence doesn't exist yet, and so far I don't think it's even been tested on large scale as yet.
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Oh Ok, So there's no reason for anyone to consider any options other than the one that you insist that they use, and other suggestions are inherently wrong becuase you don't like using them! got it.
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That's what i was thinking... exposing more options.... I also don't think using resource intensive state variables is wise for things that rarely change... like vacation and christmas.
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For vacation and Christmas things I use Folder Conditions. It doesn't create much load when the state is infrequently changed. On the other hand if many programs contain the condition $sVacation or $sOccupied. they all have to run when the value changes, and they all have to be evaluated whenever the IF is evaluated. There is a THIRD way! Also available is to create a program to enable/disable a list of other programs. IF $sVacation is 1 then Enable Program 'Living room light timer' Enable Program 'Bedside light timer' Enable Program 'Outside timer' etc..... else Disable Program 'Living room light timer' Disable Program 'Bedside light timer' Disable Program 'Outside timer' etc....
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in addition to @Geddy's questions... This portion of the error message looks like an Insteon address: 51 7F B8 What device is it? The easy way to find it if you have alot of addresses to to click the root level of the device tree and then on the table on the right side of the screen click the Address column to sort the table by that column, then scroll down.
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It does still appear to be an issue, I just tried. Has anyone opened a ticket on this topic? If not, I may I have an out of town event later in the year where I will only be taking an iPad.
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August 11th They had a Full Disk on their Windows Server.
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Have you tried "Reboot Tag manager", I can't find it in the mobile app, however at https://my.wirelesstag.net/eth/ there is a button at the bottom of the page, one of it's items is Wireless tag had an Issue back on August 11th where a hard drive on a windows server filled up. I had to reboot the tag manager to get two of mine to reconnect.
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The closest easy method, is to view all, by clicking "ISY" (or whatever your root level is called) and then clicking the "address" column header in the right window to sort the table by address, then scroll down.
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Actually I've had a problem with naming too, especially "living room". If I use "living room" in almost anything it doesn't work, but instead of what you are seeing I get "sorry, living room doesn't support that" I have no idea what she thinks "living room" supports, I've been through device names dozens of times trying to figure it out... as a result we use a lot of what I'd call silly names for Alexa spokens in that room, like Turn on Alan Shore for the fireplace... Turn on Denny Crane for the ceiling fans... That said both my wife and I hate speaking to Alexa and neither of us use Alexa all too often for home control. We tried to like using her, but she talks back too much and too many things have to be repeated. We do use Alexa a lot in other respects... playing music "everywhere" and kitchen timers are the top 2 usages.
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Those are exactly the scene control buttons I meant. If Alexa still isn't controlling the original scene correctly, I would delete that from the portal, make sure the scene is gone via the Alexa app, then add it back..... that said, it looks exactly correct from your screenshot a few messages up and it doesn't make sense why deleting and adding back the original voice control would make it better, since the ISY is the scene controller in either case.
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@KentinadaThe troubling thing about your problem is that Alexa and mobilinc are both using the ISY as the scene controller. As someone else above asked what happens when you use the ISY scene control buttons? The next steps for this problem are to open the event viewer and set it to level 3, then control each device and analyze the log. You can post those here for comment too. I'm not very good at event viewer logs and will let others answer at that point. There's a steep learning curve for the system integrator but so far my wife's favorite "non-light switch" controller has been Home Assistant with the app on her phone, she prefers that over Alexa. The UDI ISY-994 HA integration works perfectly. The learning curve comes from designing dashboards, it's actually pretty easy anymore to create simple dashboards. Mine are probably a notch up at the intermediate level.