ISY Crash and Reboot

[eknapp]

My ISY wont boot properly from power cycle. The factory reset option aslo does not provide the LED sequence as defined in the manual. When I reun the www.universal-devices.com/99i Java script it comes up to a safe mode or basic admin console which has just the FILE tab and nothing can be done. It does not seek the password or login prompt.

 

Is this recoverable or do I need a replacement ISY? Really disappointed with this product SW.

 

Ed

[InsteonNut]

Ed,

 

Since this sub-forum is really intended for MobiLinc app support for your iOS or Android device, I really recommend that you contact UDI support directly for any ISY issues as there's no guarantee they read or respond to ISY issues in this sub-forum.

 

Wes

[eknapp]

Wes,

 

Ok thanks. I thought I was on the top level.

 

Ed

[Michel Kohanim]

Ed,

 

I already responded to your other post.

 

 

With kind regards,

Michel