Jump to content

Cannot backup ISY - Could not retrieve file /CONF/172.PRP


EVictory

Recommended Posts

Posted

I just upgraded my ISY 994i/IR Pro from firmware v3.3.10 to v4.0.5. I noticed that the backup performed during the upgrade processed failed. Luckily, the upgrade appears to have worked as I am now running at v4.0.5 and all appears OK. I then tried to backup again. And again it failed where I received a popup message 'Could Not Retrieve File /CONF/172.PRP'. After clicking OK on this message, I receive another message 'Could Not Create the Zip File.' When I look in the PC folder where I was going to store the backup file, there is a file there but it is only 1K in size.

 

Any ideas on what is causing this and how to clear it?

Guest
This topic is now closed to further replies.

×
×
  • Create New...