EVictory Posted June 3, 2013 Posted June 3, 2013 I just upgraded my ISY 994i/IR Pro from firmware v3.3.10 to v4.0.5. I noticed that the backup performed during the upgrade processed failed. Luckily, the upgrade appears to have worked as I am now running at v4.0.5 and all appears OK. I then tried to backup again. And again it failed where I received a popup message 'Could Not Retrieve File /CONF/172.PRP'. After clicking OK on this message, I receive another message 'Could Not Create the Zip File.' When I look in the PC folder where I was going to store the backup file, there is a file there but it is only 1K in size. Any ideas on what is causing this and how to clear it?
Michel Kohanim Posted June 3, 2013 Posted June 3, 2013 Hi EVictory, I am so very sorry. The problem is that there's a zero size file. What you need to do is this: 1. Telnet to ISY and login (http://wiki.universal-devices.com/index ... o_Your_ISY) 2. At the prompt, type: RF /CONF/172.PRP Retry the backup. With kind regards, Michel
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