Autonow Posted August 5, 2013 Posted August 5, 2013 I have a 16pt Elk expander. Up until now I was using just the first eight inputs. The ISY showed 24 inputs( the first 8 of the expander). I just added "enabled" input 25 and 26 but the isy does not show them. What am I missing? I have the elk module. how do I force it to show the other 8 inputs?
Autonow Posted August 5, 2013 Author Posted August 5, 2013 Ok i got them to import BUT even though the voltage changes in the ISY it does not report the status correctly. Elk says violated ISY says normal. Why is something so simple so difficult.
Chris Jahn Posted August 5, 2013 Posted August 5, 2013 Hi Autonow, Have you tried doing a 'Refresh Topology' from the Elk configuration screen?
Autonow Posted August 5, 2013 Author Posted August 5, 2013 yes about 100x it does not always update but eventually does. Still have issues with updating elk IO elk says one thing ISY says another. I had one instance where i disarmed elk from the keypad bUT ISY said still armed. Also elk "web" keypad said still armed. argh why can't it all work as advertised.
Tunaman Posted August 5, 2013 Posted August 5, 2013 If tee elk web keypad isn't showing the correct status, then that sounds like it might be an issue with either your m1xep. Try unplugging it, leave it disconnected for 1 minute, and see if that helps. The m1xep can be so NM rebar tempermental. Sent from my Nexus 7 using Tapatalk 4
Autonow Posted August 9, 2013 Author Posted August 9, 2013 Argh More elk IO stuff. After I get the new ELK IO to show in the ELK status tab. It will not show when I try to select the Zone from the programming tab Now that I have left the site (not on local network) I can not refresh the topology. Says Elk disconnected. Yet it seems to connect (report alarm status and other info). In the elk configuration tab the address was the IP address of the elk on the local net. now that I am away I tried changing it to a mapped address "URL" I hate stuff that does not work as advertised I have another issue with the elk web keypad it that it only Occasionally shows the correct status. It was once always correct.
Michel Kohanim Posted August 10, 2013 Posted August 10, 2013 Hi Autonow, If you are still having problems, please do not hesitate to contact our support. With kind regards, Michel
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