Harold Posted November 11, 2013 Share Posted November 11, 2013 For the last couple of months I have had issues. Everything worked fine. Then I could not change the state of a switch from the admin console. Then I could change it, but I got no feedback on the state. Then it did not work at all. Problem: ISY power supply was failing. I eventually realized I could look at the ISY without burning my retinas because the power supply had completely died. New power supply; everything works. Unfortunately, I went from a nice cool switching wall wart to a hot old transformer. Link to comment
Brian H Posted November 11, 2013 Share Posted November 11, 2013 Switchers seem to do that. Glad you where able to trace the problem down. Smarthome has a power supply normally sold to folks going from a 2412S to a 2413S that didn't supply power. It is th 1/2 amp one and not the 1 amp one in the ISY994i kits. http://www.smarthome.com/1223PS/Univers ... ply/p.aspx Link to comment
Michel Kohanim Posted November 12, 2013 Share Posted November 12, 2013 Hi Harold, I am so very sorry to hear and thanks so very much for the feedback. We would be delighted to send you a power supply. Please send your shipping address to sales@universal-devices.com and link to this post. With kind regards, Michel Link to comment
Harold Posted November 12, 2013 Author Share Posted November 12, 2013 Thank you very much Michel. I appreciate you continuing excellent customer service. Link to comment
Michel Kohanim Posted November 12, 2013 Share Posted November 12, 2013 My pleasure Harold! With kind regards, Link to comment
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