keypadlinc set button is red

[mbrossart]

I notice that the set button on two of my eight button keypadlincs glow red. Is that significant or expected behavior? If the former, is there a way to fix it? I tried doing a factory reset, but it doesn't change this.

[Xathros]

Hi mbrossart-

 

I am assuming this is a V.43 firmware KPL. These newer KPLs are coming with a multicolor LED behind the set button.

 

From the User manual:

Error Blink
Default = on
This setting is adjustable via software or a central controller only.
Keypad Dimmer LED blinks red for a few seconds if one or more responders do not acknowledge a message. 


LED Behavior
Keypad has a dual-color green and red LED which momentarily indicates if a button press was successfully
communicated to all scene members. 
LED State Meaning
Blinks green once - One or more scene members acknowledge the button press.
Blinks red once - One or more scene members did not acknowledge the button press
(note: scene members may still have heard the scene command and adjusted their settings)

 

This doesn't explain a constant steady red condition. If this wasn't happening on 2 different KPL's I would have said device failure. Do they operate properly aside from the red glow?

 

I have one of these newer KPL's and don't notice any red glow even when the room is dark.

 

-Xathros