Hello, for some unknown reason I can't get NTP working.

 

I have an ISY-994i/IR Pro and I'm 95% sure that I previously had NTP working, but the last few months my event timers have been drifting off and I logged into the ISY to debug and found an exclamation point by the NTP config. When I clock the sync now button I get a pop up error about 10 seconds later that the NTP server is not responding.

 

Other devices on my network, ie within my firewall, are able to reach time.nist.gov and pool.ntp.org with no issues.

 

Please help!

 

-Dan

Set a static ip for the ISY and use 8.8.8.8 for DNS. Then try again.

 

 

-Xathros

 

Sent from my iPhone using Tapatalk

Set a static ip for the ISY and use 8.8.8.8 for DNS. Then try again.

 

 

-Xathros

 

Sent from my iPhone using Tapatalk

 

Just tried that. Set to a static IP with DNS 8.8.8.8. The error changed but the NTP sync still failed. The popup error box now says "NTP server DNS error [time.nist.gov]". This error is repeated twice in the same error box. I took a screen shot and attached.

 

pool.ntp.org Didn't work for you either?

That is what I am using.

Hi mountainman3520,

 

Would you also try 8.8.4.4?

 

With kind regards,

Michel

I tried all of the suggestions in this thread, and still can't get NTP to work.  I get endless DNS errors and my clock drifts. 

 

I do have my ISY-994i on port 443/SSL and can communicate successfully with it from my LAN and WAN.

 

My log is full of 60006 errors.  I updated to firmware v4.2.7 - no help.

 

Any ideas?  I attached a screen shot of the admin console. 

 

 

Here is a log excerpt:

Fri 2014/07/25 17:42:48	System	-60006	n/a	
Fri 2014/07/25 17:46:40	System	-5	Start	
Fri 2014/07/25 17:46:44	System	-170001	[Network] Established	
Fri 2014/07/25 17:46:49	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:46:56	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:47:35	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:47:44	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:47:49	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:47:59	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:48:09	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:48:09	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 17:48:45	System	-5	Start	
Fri 2014/07/25 17:48:49	System	-170001	[Network] Established	
Fri 2014/07/25 17:48:54	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:49:01	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:49:40	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:49:45	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:49:50	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:50:00	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:50:10	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:50:10	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 17:53:17	System	-5	Start	
Fri 2014/07/25 17:53:21	System	-170001	[Network] Established	
Fri 2014/07/25 17:53:26	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:33	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:54:09	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:54:19	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:54:29	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:54:39	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:54:39	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 17:56:18	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:57:02	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:58:26	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:49:31	System	-60001	time.nist.gov	
Fri 2014/07/25 17:50:56	System	-5	Start	
Fri 2014/07/25 17:51:00	System	-170001	[Network] Established	
Fri 2014/07/25 19:52:39	System	-60001	pool.ntp.org	
Fri 2014/07/25 19:52:44	System	-60001	pool.ntp.org	
Fri 2014/07/25 19:52:54	System	-60001	pool.ntp.org	
Fri 2014/07/25 19:53:04	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:11	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:16	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:25	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:30	System	-60001	pool.ntp.org	
Fri 2014/07/25 17:53:30	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 17:55:56	System	-60001	nist-time-server.eoni.com	
Fri 2014/07/25 17:57:33	System	-60006	n/a	
Fri 2014/07/25 17:58:13	System	-60006	n/a	
Fri 2014/07/25 17:58:52	System	-60001	nist1-lv.ustiming.org	
Fri 2014/07/25 17:59:39	System	-170001	[Network-DNS][Task=19] Failed DNS 11/rc=6	
Fri 2014/07/25 17:59:39	System	-60001	time-d.nist.gov	
Fri 2014/07/25 18:00:41	System	-5	Start	
Fri 2014/07/25 18:00:45	System	-170001	[Network] Established	
Fri 2014/07/25 18:00:55	System	-60006	n/a	
Fri 2014/07/25 18:01:07	System	-60006	n/a	
Fri 2014/07/25 18:01:48	System	-60006	n/a	
Fri 2014/07/25 18:02:03	System	-60006	n/a	
Fri 2014/07/25 18:02:18	System	-60006	n/a	
Fri 2014/07/25 18:02:33	System	-60006	n/a	
Fri 2014/07/25 18:02:33	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 18:03:14	System	-60006	n/a	
Fri 2014/07/25 18:03:33	System	-60006	n/a	
Fri 2014/07/25 18:06:57	System	-60006	n/a	
Fri 2014/07/25 18:07:24	System	-5	Start	
Fri 2014/07/25 18:07:28	System	-170001	[Network] Established	
Fri 2014/07/25 18:07:33	System	-60001	time.nist.gov	
Fri 2014/07/25 18:07:40	System	-60001	time.nist.gov	
Fri 2014/07/25 18:08:22	System	-60001	time.nist.gov	
Fri 2014/07/25 18:08:32	System	-60001	time.nist.gov	
Fri 2014/07/25 18:08:42	System	-60001	time.nist.gov	
Fri 2014/07/25 18:08:52	System	-60001	time.nist.gov	
Fri 2014/07/25 18:08:52	System	-60006	Stopping retries/next cycle	
Fri 2014/07/25 18:11:06	System	-60001	time.nist.gov	

Edited July 26, 201411 yr by skydvrz

Hi Kevin,

 

The issue is DNS related. Would you be kind enough to revert to DHCP and retry?

 

With kind regards,

Michel