jmed999 Posted July 22, 2014 Author Share Posted July 22, 2014 Is "Rain Today" really rain yesterday? What time does it reset? Midnight? Link to comment
Michel Kohanim Posted July 23, 2014 Share Posted July 23, 2014 Hi jmed999, Yes, it should reset at midnight. I am in contact with HAM ... they are working on a fix. With kind regards,Michel Link to comment
jmed999 Posted July 23, 2014 Author Share Posted July 23, 2014 Hi jmed999, Yes, it should reset at midnight. I am in contact with HAM ... they are working on a fix. With kind regards, Michel Thanks Michel! Link to comment
Michel Kohanim Posted July 29, 2014 Share Posted July 29, 2014 Hello everyone,Here's the response from HAM: Michel, Your client stated: "I can tell you for sure my station reports today's rain from midnight and not the last 24 hours so I don't think their solution will fix my problem. At this point I can't use the irrigation module and I think they are the wrong path. I hope I'm wrong!" When researching, we are able to confirm that the station is indeed reporting the "accumulative 24hr" precip for the past 24 hours & not from local midnight. To demonstrate this: Looking here, the station received precipitation on the July 16th around 3pm-3:30pmhttp://fam.nwcg.gov/roman/cgi-bin/meso_base_past.cgi?stn=E1585&unit=0&time=LOCAL&day1=16&month1=07&year1=2014&hour1=0 You will see the reported 24hr precip is then 0.23 all the way through midnight local time. Then if we look at the next day, the 17th:http://fam.nwcg.gov/roman/cgi-bin/meso_base_past.cgi?stn=E1585&unit=0&time=LOCAL&day1=17&month1=07&year1=2014&hour1=0 We see the reported 24 hour precip is not restarting at 0 at midnight but continuing. This corresponds with the same data we are receiving from CWOPS/NOAA as well. The good side to this, is our team has been testing several potential corrections to handle this and barring any further issues, these adjustments will be pushed into production with out updates next week around August 5th. TonyHAMweather Supporthttp://support.hamweather.com With kind regards, Michel Link to comment
Techman Posted July 29, 2014 Share Posted July 29, 2014 I'm also showing light rain and thunderstorms however the sky is clear and there has been no rain. The reporting station is KSMO Link to comment
jmed999 Posted July 30, 2014 Author Share Posted July 30, 2014 See post #25. I give up. Link to comment
Techman Posted July 30, 2014 Share Posted July 30, 2014 RE post #30, I re-entered the location ID (KSMO) and now the data showing appears to be correct. Seems that the HamWeather data wasn't updating in the ISY as the last time we had thunderstorms was on Sunday July 27th and it was still showing that data this morning, Tuesday July 29th. Link to comment
Michel Kohanim Posted July 30, 2014 Share Posted July 30, 2014 Hi Techman, What was the last updated timestamp on the Admin Console? Do you see a lot of DNS or other errors in the error log for HAM weather? With kind regards, Michel Link to comment
Michel Kohanim Posted July 30, 2014 Share Posted July 30, 2014 Hi jmed999, See post #25. I give up. Please read the last paragraph from HAM support. They are fixing this. With kind regards, Michel Link to comment
Techman Posted July 30, 2014 Share Posted July 30, 2014 Hi Techman, What was the last updated timestamp on the Admin Console? Do you see a lot of DNS or other errors in the error log for HAM weather? With kind regards, Michel Hi Michel, If your referring to the timestamp on the climate module it shows as current. I don't know what it was when I first noticed that it didn't update. There are some "140005 CLI-HW" and "140000 api.aerisapi.com" errors that occurred on 27th and 28th which was most likely the last day the climate module updated itself. I'm not using a static IP address. I've attached a copy of the error log for the last week. Regards Techman Link to comment
Michel Kohanim Posted July 30, 2014 Share Posted July 30, 2014 Thanks Techman, We found the bug ... it's fixed. I am hoping to have another release on Friday. With kind regards, Michel Link to comment
jmed999 Posted July 30, 2014 Author Share Posted July 30, 2014 Thanks Techman, We found the bug ... it's fixed. I am hoping to have another release on Friday. With kind regards, Michel Are you talking about Techman's issue or my rain issue? Thanks! Link to comment
Michel Kohanim Posted July 31, 2014 Share Posted July 31, 2014 Hi jmed999, Techman's issue but the rain issue will be solved by HAM by end of next week. With kind regards, Michel Link to comment
jmed999 Posted August 12, 2014 Author Share Posted August 12, 2014 Hi jmed999, Techman's issue but the rain issue will be solved by HAM by end of next week. With kind regards, Michel Any update on this? Thanks! Link to comment
Michel Kohanim Posted August 12, 2014 Share Posted August 12, 2014 Hi jmed999, Yes: http://forum.universal-devices.com/topic/13511-different-wx-data-between-ham-wx-and-pws/page-2?do=findComment&comment=114196 . With kind regards, Michel Link to comment
jmed999 Posted August 13, 2014 Author Share Posted August 13, 2014 When I look at "Rain Today" on my admin console....is that really rain today or rain yesterday ending at 12AM this morning? Link to comment
Michel Kohanim Posted August 15, 2014 Share Posted August 15, 2014 Hi jmed999, Rain Today means rain from 12:00 AM this morning. Of course there was an issue with HAM which accumulated all these values. They were supposed to have it fixed by the 14th. I am going to check with them again. With kind regards, Michel Link to comment
IndyMike Posted August 30, 2014 Share Posted August 30, 2014 I am not sure where HAM stands on it's rollout for correcting the "Rain Today" issue. My understanding was that this was to be corrected weeks ago. From my standpoint - zero improvement. I am continuing to see a "roll-over" of rainfall from the previous day into the current day. With pop-up afternoon thunderstorms a regular occurance this time of year, the roll-over issue make's it impossible to use the HAM data for calculating ET. I am using the local airport station KSBN which is THE NWS/NOAA station for the area. HAM is currently showing 0.34" rain today whereas the NOAA, NWS, Weatherunderground, and Weatherbug are all showing 0.09". The following screenshots are from the NOAA site and HAM. These should be 1:1, but HAM is showing 0.34" in the "6 Hour" column at 6:54 AM. NOAA is showing 0.09" in the same column at 7:54 AM. I am using the NWS site because I thought is would be a standard data format and "easy" for HAM to roll up the data. Very disappointed that they cannot seem to get a handle on what seems to be a very basic issue. Link to comment
Michel Kohanim Posted August 31, 2014 Share Posted August 31, 2014 Hi IM, I just submitted another ticket to HAM. I know for a fact that this issue was something that was pushed into their staging. I am so very sorry ... I will report back as soon as I hear back from them. With kind regards, Michel Link to comment
jmed999 Posted September 1, 2014 Author Share Posted September 1, 2014 Did HAM's fix take place a few weeks ago or are they still working on it? Link to comment
IndyMike Posted September 1, 2014 Share Posted September 1, 2014 Hello Michel, Thank you for investigating this issue. Please understand that my frustration is not directed at UDI. Just to re-enforce the fact that this is not an isolated issue - I checked Chicago O'Hare. On October 31 HAM is showing rain of .26" for KORD at 5:51. NOAA, Weatherunderdround, etc. are showing no rain for the 31st. jmed999, That was exactly my question. I am unclear whether the "fix" was immediate, or was taking place in stages. Link to comment
Michel Kohanim Posted September 1, 2014 Share Posted September 1, 2014 Hi IM, Thank you but we are responsible because we chose HAM. Here's the response from HAM: Michel, The good news, is that we have updates being pushed out this Tuesday & Wednesday. Sept 2nd & 3rd. Which includes fixes for the precip and several other updates for the observation/summary endpoint. Additionally, we will be making this endpoint part of our production API next week. Tony HAMweather Support http://support.hamweather.com I would appreciate it if you could retest again on Thursday and let me know whether or not this is fixed. With kind regards, Michel Link to comment
IndyMike Posted September 1, 2014 Share Posted September 1, 2014 Hello Michel, I understand that UDI chose HAM and is responsible for the climate module performance. I forgive HAM for the normal startup issues like station coverage, lags in reporting (delays), and such. Howver, the accuracy of the data should NOT have been an issue. I will begin re-checking after the Thursday updates. Please recognize that I need an afternoon rain event in order to check for rollover. Link to comment
Michel Kohanim Posted September 3, 2014 Share Posted September 3, 2014 Hi IM, another update from HAM: Michel, I just wanted to give you an update: Today we pushed out an API update and several hardware/server upgrades. Tomorrow the team will be pushing the updates that will assist with the precipitation totals within the observations/summary endpoint. API Changes: http://www.hamweather.com/support/documentation/aeris/history/ I will provide an additional update tomorrow about the precip items. This is good news! With kind regards, Michel Link to comment
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