Kush Posted December 15, 2014 Share Posted December 15, 2014 I have a leak sensor, smoke bridge and a few other Insteon devices that send both SMS and email notifications from my ISY994i. All were tested occasionally and have been working for quite some time now. I haven't made any changes recently to the ISY except to upgrade the firmware to 4.2.18. Today, after adding a new notification and sending a test, I noticed none of my notifications seem to work. I am now getting the error message I attached. I've had Yahoo Mail SMTP set up all along so there were no changes there. I do see in the error message the TCP is Mobilinc connect. I have never used Mobilinc connect. I did purchase the module back in December 2013 and planned to use it, but never did. I have tried changing to another SMTP account and even tried to use the Default and nothing seems to work. Any help on this would greatly be appreciated. Link to comment
Michel Kohanim Posted December 15, 2014 Share Posted December 15, 2014 Hi Kush, If you have configured ISY with static IPHONE address please try reverting to DHCP. Or try using 8.8.4.4 as your DNS. With kind regards, Michel Link to comment
B.A. Posted December 15, 2014 Share Posted December 15, 2014 Might not be related, but my notifications had unusually high delay times on Saturday for some reason. Some were appearing up to 4-5 hours after the event. Seems to be fine now. I assume it was something external. Link to comment
Kush Posted December 15, 2014 Author Share Posted December 15, 2014 Michel, Thank you so much for the quick reply. I am happy to report that all is well. The first thing I tried was to change the DNS as you said, and all started working again. I don't fully understand why changing the DNS would have anything to do with it, so if there is a "quick" explanation, I would appreciate it. I have used Comcast's 75.75.75.75 since setting up the ISY, so I'm not sure what would have caused it to suddenly stop working. Thank You Kush Link to comment
LeeG Posted December 15, 2014 Share Posted December 15, 2014 Comcast DNS server was offline. Link to comment
Kush Posted December 15, 2014 Author Share Posted December 15, 2014 LeeG LOL, thanks LeeG. I guess I couldn't ask for a quicker explanation then that! Who would have thought at the exact moment I decided to create and test a new notification that the Comcast DNS would go offline. I guess if I would have tried again at later time I would have found out. Thank You Kush Link to comment
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