brianp6621 Posted June 30, 2015 Posted June 30, 2015 My brand new 910 won't pair. This is my first Zwave device so I don't know if it is the 910, the ISY, or something I'm doing wrong. I am doing it RIGHT next to the ISY so it isn't a distance issue. The ISY just never even acts like any zwave device is found. Any ideas?
fryfrog Posted June 30, 2015 Posted June 30, 2015 You're sure you have an ISY w/ zwave? You're sure you're putting the lock into pairing mode? Maybe try an exclude first? Put the lock in exclude mode, then do it on the ISY. I think even if it isn't the master of the device, it'll work? All I've got are Yale and Schlage locks, they both paired fine (mostly).
elvisimprsntr Posted June 30, 2015 Posted June 30, 2015 I recently installed a Kwikset 916 without any trouble and I don't have any repeaters, but I did have to make sure the lock was in direct line of sight of the ISY. I assume you are pressing the lock paring mode button. http://wiki.universal-devices.com/index.php?title=ISY_Z-Wave_GenII_-_Instructions
brianp6621 Posted June 30, 2015 Author Posted June 30, 2015 Ok, I got it to pair. I have to do do exclusion first even though it had never detected it before. Problem now is, it doesn't work when installed in the door so I am too far away. Will a zwave repeater help with this? Some say they won't work with locks that use encrypted zwave. Does the 910 use encrypted? What extender would you recommend?
elvisimprsntr Posted June 30, 2015 Posted June 30, 2015 UDI recommends using a repeater, but because my lock and ISY are in the same room less that 10 feet apart with direct line of sight, I thought I would try without one first. The only time I have a problem is when the door is swung all the way open. This is the one I was told to get. http://www.amazon.com/Aeon-Labs-Extender-Repeater-DSD37-ZWUS/dp/B00K7QZUZM
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 UDI recommends using a repeater, but because my lock and ISY are in the same room less that 10 feet apart with direct line of sight, I thought I would try without one first. The only time I have a problem is when the door is swung all the way open. This is the one I was told to get. http://www.amazon.com/Aeon-Labs-Extender-Repeater-DSD37-ZWUS/dp/B00K7QZUZM RIght, that's the one I found but it says won't work with locks that do encrypted zwave. I don't know if the Kwikset does or not. I guess I'll try. Edit. According to this it does http://kwiksetpresskit.com/smartcode/kwikset-smartcode-910-deadbolt-with-z-wave-technology-fact-sheet/ Not sure what I can do if this doesn't work...
fryfrog Posted July 1, 2015 Posted July 1, 2015 The Aeotec siren is what I've seen suggested as a fantastic "repeater" to use. I have a pair of those repeaters and... now I'm not sure they do encrypted repeating. That would explain the marginal performance of the locks, they always work when issued commands or when operated locally... but occasionally the admin interface says they're not responding. I have a couple sirens on their way, hoping they're awesome repeaters, don't really plan to use them as sirens. I wonder if they'll make a Gen5 repeater?
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 Which siren do you have on the way? Have you confirmed it does encrypted? Information on what devices repeat encrypted signals seems difficult to locate.
fryfrog Posted July 1, 2015 Posted July 1, 2015 Which siren do you have on the way? Have you confirmed it does encrypted? Information on what devices repeat encrypted signals seems difficult to locate. Oops, sorry I meant to include what I'd gotten as a couple of links. I ordered 4x Aeon Labs Z-Wave Gen 5 Siren (2 for each house), which is Aeotec Z-Wave Siren. I can't find anything on either their page or the Amazon page that says they're secure repeaters, but there are multiple posts in these forums exclaiming how amazing they are as repeaters.
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 Thanks, I've got one of those on order now. What about the external z-wave antenna from UDI? I don't see it available anymore?
fryfrog Posted July 1, 2015 Posted July 1, 2015 Thanks, I've got one of those on order now. What about the external z-wave antenna from UDI? I don't see it available anymore? I read about that too and poked around, but couldn't find it like you said. I also didn't see anywhere for it to hook up on my zwave integrated ISY. Maybe this was an option for the people adding zwave to their existing ISY? I've read a few posts saying the internal and external are actually pretty similar, except that the external one has more of a dead zone at the poles (which just means you don't want the antenna pointed directly at (or away) from zwave stuff. And of course, if your ISY is mounted inside something that blocks radio waves, the external antenna is perfect for getting the signal outside of that environment. Maybe try turning your ISY on its side as a quick test? Or laying it flat if it is already on its side?
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 Maybe try turning your ISY on its side as a quick test? Or laying it flat if it is already on its side? I've been trying exactly that. Every once and a while and the lock is reporting is status but I can never control it.
andyf0 Posted July 1, 2015 Posted July 1, 2015 The Aeotec siren is what I've seen suggested as a fantastic "repeater" to use. I have a pair of those repeaters and... now I'm not sure they do encrypted repeating. That would explain the marginal performance of the locks, they always work when issued commands or when operated locally... but occasionally the admin interface says they're not responding. I have a couple sirens on their way, hoping they're awesome repeaters, don't really plan to use them as sirens. I wonder if they'll make a Gen5 repeater? I'm not sure the siren is going to work as a repeater for the locks right now. The same is supposed to be said for the Aeotec Smart Switch 6 and I've got a couple of those. However, the siren and the outlet both work in secure and non-secure modes. Since the ISY doesn't yet support Gen 5 Z-Wave the devices only connect and work in non-secure mode which means they won't be able to forward encrypted information to the locks. I hope I'm wrong.
fryfrog Posted July 1, 2015 Posted July 1, 2015 I'm not sure the siren is going to work as a repeater for the locks right now. The same is supposed to be said for the Aeotec Smart Switch 6 and I've got a couple of those. However, the siren and the outlet both work in secure and non-secure modes. Since the ISY doesn't yet support Gen 5 Z-Wave the devices only connect and work in non-secure mode which means they won't be able to forward encrypted information to the locks. I hope I'm wrong. Guess I'll find out, but I'm not sure how I'll know unless all my *rare* issues go away. I'm looking at http://forum.universal-devices.com/topic/15846-aeotec-range-extender-dilemma/?hl=siren&do=findComment&comment=136180for example. *Can* the ISY even support Gen5? It'd need a different chipset, right?
MWareman Posted July 1, 2015 Posted July 1, 2015 I'm not sure the siren is going to work as a repeater for the locks right now. The same is supposed to be said for the Aeotec Smart Switch 6 and I've got a couple of those. However, the siren and the outlet both work in secure and non-secure modes. Since the ISY doesn't yet support Gen 5 Z-Wave the devices only connect and work in non-secure mode which means they won't be able to forward encrypted information to the locks. I hope I'm wrong. It seems to work well for me. I have two sirens repeating for my Kwikset locks. They work well.
andyf0 Posted July 1, 2015 Posted July 1, 2015 Had you asked me before this post I would have said the Aeotec Range Extenders fixed my problems too. But the communications errors are so rare it's hard to say.
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 Well this is all very discouraging and confusing. Is the encryption part of gen5 zwave? And if so how do the locks talk directly to the isy now? Can the locks talk in non-secure mode and if so then maybe the extenders do work?
elvisimprsntr Posted July 1, 2015 Posted July 1, 2015 I installed a Kwikset 916 which presumably uses encryption w/o any repeaters and paired with ISY
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 I installed a Kwikset 916 which presumably uses encryption w/o any repeaters and paired with ISYas did I with the 910 which is why I asked the question.
fryfrog Posted July 1, 2015 Posted July 1, 2015 Well this is all very discouraging and confusing. Is the encryption part of gen5 zwave? And if so how do the locks talk directly to the isy now? Can the locks talk in non-secure mode and if so then maybe the extenders do work? Encryption is not part of Gen5 my "old" locks use encryption and they're not gen5, I think the concern is that maybe Gen5 can't encryptedly bind to an ISY and then who knows what it is doing as a repeater.
brianp6621 Posted July 1, 2015 Author Posted July 1, 2015 Encryption is not part of Gen5 my "old" locks use encryption and they're not gen5, I think the concern is that maybe Gen5 can't encryptedly bind to an ISY and then who knows what it is doing as a repeater.OK, that's what I was wondering.
andyf0 Posted July 1, 2015 Posted July 1, 2015 Encryption is not part of Gen5 my "old" locks use encryption and they're not gen5, I think the concern is that maybe Gen5 can't encryptedly bind to an ISY and then who knows what it is doing as a repeater. I think you've expressed my thoughts except I would have replaced "encryptedly" with "securely". I really don't know what to think anymore. And what the heck is "Z-Wave Plus". What is the difference between that and plain Z-Wave. Is it just a marketing name for Gen 5 Z-Wave?
brianp6621 Posted July 8, 2015 Author Posted July 8, 2015 So my Aeon siren arrived today and it solved my connectivity issues immediately. I can now control my front door lock from my ISY without issue. Now my main frustration is that the lock shows "ON" when it is locked, but all my other sensors for doors etc, show "OFF", when locked/shut. This makes the mobilinc interface confusing as all my door/lock sensors won't show the same color when in a "safe" state. Any ideas?
BamBamF16 Posted July 8, 2015 Posted July 8, 2015 Same issue with me. Made sure to rename them to Locked and Unlocks as appropriate. Cookies are wrong though. Red when locked instead of green like I believe it should.
Michel Kohanim Posted July 8, 2015 Posted July 8, 2015 Hi everyone, This is what I got from Aeotec: The repeater will work with door locks as reported to me in the past by a few users, though it may be annoying to set up if it doesn't work initially. Here are some requirements for the repeaters to work for the door lock: 1) The Door lock must have FLiRs enabled (repeater allows beaming which allows the repeater to wake up the door lock). 2) The door lock and repeater must see eachother as neighbors Some suggestions to force the door lock and repeater to see eachother as neighbors. 1) Re-include the door lock after the repeater has been included into the network to force the doorlock to see the repeater as a potential neighbor. (This method may require you to move the gateway closer since the repeater does not support NWI). 2) Wake up the door lock, and run a network heal or optimization to update neighbor nodes With kind regards, Michel
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