Just bought and set up isy portal, etc for Amazon echos and isy in the primary home. I have separate isy in vacation home. Do I need to pay $50 again to buy isy portal for it?

Hi max90034,

 

At the moment, unfortunately so. This said, however, we may be working on some type of discount for more than one ISYs per account. The challenge is how to distinguish individuals vs. installers.

 

With kind regards,

Michel

I just setup an Echo at our vacation house and love it. Will set one up in our main house too, a discount for just 1-2 extra ISYs would be reasonable and would mostly solve the installer problem. One, two or three devices is probably just some guy. 5 or more is probably not.

Who gets the discount for the first three? The installer or the client?

Hi fryfrog,

 

We do have installer discounts. If you are registered as one, please send an email to sales@universal-devices.com and we'd be delighted to help.

 

With kind regards,

Michel

Who gets the discount for the first three? The installer or the client?

 

Sorry, I don't know how being an installer works. Why does an installer have a portal account and all the ISYs associated with it? So they can manage them easier? How many ISYs does an installer typically manage? I assume far more than 2-3 devices. In that case, the discount would be a trivial portion of the total so it wouldn't matter that they get 2 of their ISYs discounted. They could take that $25-50 every 2 years and... keep it or return it to all their customers as a $1 discount or something.

 

Hi fryfrog,

 

We do have installer discounts. If you are registered as one, please send an email to sales@universal-devices.com and we'd be delighted to help.

 

With kind regards,

Michel

 

Sorry, I'm just a regular guy... not an installer. Have two houses and two ISYs and will soon need two on portal because of how awesome Amazon's Echo is. It'd be nice to get a discount.

Hi fryfrog,

 

Please do be kind enough to send your request for discount to sales@universal-devices.com. We will definitely consider discount on a case-by-case basis till we figure out what's the best way to address this specific issue.

 

With kind reagrds,
​Michel