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4-17-16

Kevin Connolly
in UD Portal

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Posted

Is the portal down? No commands are working through my echo

  • Author

Well than I'm not sure what's wrong than. I rebooted my isy. I deleted and rediscovered devices. I see all my devices in the Alexa app. But none of my commands work. Alexa just says she can't find the device.

Seems like it may be Amazon messing with things again... :(

  • Author

I think I solved the case. Thanks Michel for confirming your end.

I called Echo support. It looks like Amazon has claimed the word "the". I had all my device commands start with the word "the" and it seemed to work flawlessly up until yesterday/today. I took the word "the" out of my commands and everything is working again.

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