someguy Posted October 10, 2016 Author Share Posted October 10, 2016 Okay, I'll try that. thank you. Link to comment Share on other sites More sharing options...
Teken Posted October 10, 2016 Share Posted October 10, 2016 Can you offer a little insight about the modified HUB you're using and why that is? Was this for the whole ALL ON / ALL OFF beta test I read about a few years ago? As I heard a few people were sent a HUB like unit in place of a actual 2413S PLM. Link to comment Share on other sites More sharing options...
someguy Posted October 10, 2016 Author Share Posted October 10, 2016 Okay, I'll try that. thank you. I tried to link the micro switch (and the leak sensor) from a location that is distant to my HUB and it didn't work. any other suggestions? Link to comment Share on other sites More sharing options...
someguy Posted October 10, 2016 Author Share Posted October 10, 2016 Can you offer a little insight about the modified HUB you're using and why that is? Was this for the whole ALL ON / ALL OFF beta test I read about a few years ago? As I heard a few people were sent a HUB like unit in place of a actual 2413S PLM. Here is what was happening with my 2413S PLM: it was somehow getting erased of all of it's links. I worked with UDI on this for quite a while. I'd reload all of the links into the 2413S and it would work for a few days or weeks or even months and then it would somehow get erased. As a solution, I was sent the 2242-222 as a replacement and the problem never happened again. should I try going back to a 2413S now? Do you (Teken or anyone else) think that the 2242-222 is my problem? Link to comment Share on other sites More sharing options...
Brian H Posted October 10, 2016 Share Posted October 10, 2016 If the 2413S PLM is over two years old. One early symptom of the famous power supply failure. Is the Link Database gets lost. Could be the HUB but I would suspect Smartlabs fiddled with their latest firmware in the problem modules and when interrogated for its Category, Subcategory IDs along with the Insteon Engine it doesn't understand the information. You could open the Event Viewer Level 3. Then try and add it. Then post the information for others to maybe see the messages sent and received back. Link to comment Share on other sites More sharing options...
someguy Posted October 11, 2016 Author Share Posted October 11, 2016 Okay, I'll try that and post the info. I appreciate your help. Link to comment Share on other sites More sharing options...
Teken Posted October 11, 2016 Share Posted October 11, 2016 Here is what was happening with my 2413S PLM: it was somehow getting erased of all of it's links. I worked with UDI on this for quite a while. I'd reload all of the links into the 2413S and it would work for a few days or weeks or even months and then it would somehow get erased. As a solution, I was sent the 2242-222 as a replacement and the problem never happened again. should I try going back to a 2413S now? Do you (Teken or anyone else) think that the 2242-222 is my problem? I believe if you have exhausted all other common solutions the next logical path is to install the 2413S PLM and see what happens. Doing so will immediately tell you if there was a conflict or issue with the HUB controller. If you decide to pursue this course of action please ensure you follow the WiKi to the letter on how to replace the PLM. Do not select *Delete PLM* otherwise you will be going through hours if not days of reprogramming. http://forum.universal-devices.com/topic/19331-my-plm-died-and-i-bought-a-new-one-what-should-i-do-next/ Link to comment Share on other sites More sharing options...
someguy Posted October 12, 2016 Author Share Posted October 12, 2016 with event viewer on 3, here is what it said: Wed 10/12/2016 15:45:10 : [3e ee ed ] Added to list of devices to link to ISY Wed 10/12/2016 15:45:10 : [iNST-TX-I1 ] 02 62 3E EE ED 0F 0D 00 Wed 10/12/2016 15:45:10 : [iNST-ACK ] 02 62 3E.EE.ED 0F 0D 00 06 (00) Wed 10/12/2016 15:45:11 : [iNST-SRX ] 02 50 3E.EE.ED 28.6F.26 2F 0D 02 (02) Wed 10/12/2016 15:45:11 : [std-Direct Ack] 3E.EE.ED-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 10/12/2016 15:45:11 : [iNST-TX-I1 ] 02 62 3E EE ED 0F 10 00 Wed 10/12/2016 15:45:11 : [iNST-ACK ] 02 62 3E.EE.ED 0F 10 00 06 ID-REQ (00) Wed 10/12/2016 15:45:11 : [iNST-SRX ] 02 50 3E.EE.ED 28.6F.26 2F 10 00 ID-REQ (00) Wed 10/12/2016 15:45:11 : [std-Direct Ack] 3E.EE.ED-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 10/12/2016 15:45:11 : [iNST-SRX ] 02 50 3E.EE.ED 00.1C.39 8F 02 20 (20) Wed 10/12/2016 15:45:11 : [std-Broadcast] 3E.EE.ED-->00.1C.39, Max Hops=3, Hops Left=3 Wed 10/12/2016 15:45:11 : [3E EE ED 0 ] Calibrating engine version Wed 10/12/2016 15:45:11 : [iNST-TX-I2CS] 02 62 3E EE ED 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 10/12/2016 15:45:20 : [iNST-TX-I2CS] 02 62 3E EE ED 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 10/12/2016 15:45:20 : [iNST-ACK ] 02 62 3E.EE.ED 1F 2F 00 00 00 01 00 00 00 00 00 00 00 00 D0 02 62 3E (00) Wed 10/12/2016 15:45:21 : [iNST-SRX ] 02 50 3E.EE.ED 28.6F.26 2F 2F 00 (00) Wed 10/12/2016 15:45:21 : [std-Direct Ack] 3E.EE.ED-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 10/12/2016 15:45:21 : [iNST-DUP ] Previous message ignored. Wed 10/12/2016 15:45:22 : [iNST-SRX ] 02 50 3E.EE.ED 28.6F.26 6A D0 3F (3F) Wed 10/12/2016 15:45:22 : [std-Cleanup Ack] 3E.EE.ED-->ISY/PLM Group=0, Max Hops=2, Hops Left=2 Wed 10/12/2016 15:45:22 : [iNST-DUP ] Previous message ignored. Wed 10/12/2016 15:45:31 : [iNST-TX-I2CS] 02 62 3E EE ED 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Wed 10/12/2016 15:45:31 : [iNST-ACK ] 02 62 3E.EE.ED 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Wed 10/12/2016 15:45:31 : [iNST-SRX ] 02 50 3E.EE.ED 28.6F.26 2F 2F 00 (00) Wed 10/12/2016 15:45:31 : [std-Direct Ack] 3E.EE.ED-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 Wed 10/12/2016 15:45:35 : [3E EE ED 0 ] Failed to add device, reason 9 Wed 10/12/2016 15:45:35 : [All ] Writing 0 bytes to devices Link to comment Share on other sites More sharing options...
Brian H Posted October 13, 2016 Share Posted October 13, 2016 I will look at your Event Viewer data and see if I can see anything. I also hope someone with more Insteon Messaging experience may see something. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted October 14, 2016 Share Posted October 14, 2016 Hi someguy, Reason 9 means that the device didn't report the database address to use. Since communications seem to be OK, the only possible issues are interference from other RF devices and the device itself. You might want to factory reset the device again and make sure you don't have any old Access Points and SignaLincs in your installation. With kind regards, Michel Link to comment Share on other sites More sharing options...
someguy Posted October 15, 2016 Author Share Posted October 15, 2016 How old of an access point would be old enough that it could be a problem? Would the old access point only cause a problem if it was the one that the device was connecting to the power line through? I also have a signaLinc. How old of a unit could be a problem here? Link to comment Share on other sites More sharing options...
Teken Posted October 15, 2016 Share Posted October 15, 2016 If the AP (access point) has a black antenna it's not compatible with current Insteon as it operates on a different frequency. The signal link that installs in your panel is fine. ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular. Link to comment Share on other sites More sharing options...
stusviews Posted October 15, 2016 Share Posted October 15, 2016 The old Access Points with the black antenna use a different frequency than dual-band devices, but they don't interfere with any Insteon devices. Link to comment Share on other sites More sharing options...
someguy Posted October 15, 2016 Author Share Posted October 15, 2016 If the AP (access point) has a black antenna it's not compatible with current Insteon as it operates on a different frequency. The signal link that installs in your panel is fine. ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular. What SignaLinc is Michel referring to potentially being an issue? (Teken: I'm asking you because Michel hasn't replied yet) Link to comment Share on other sites More sharing options...
Brian H Posted October 15, 2016 Share Posted October 15, 2016 The model 2442 SignaLinc RF is probably what Michel was referencing. It is the one with the external antenna and used the different Insteon RF frequency. There are no 2443 Access Points that ever had an external antenna. I even have a few of the 2442 SignaLinc RF units Smarthome reworked to V1.0R 2443 Access Points. Removed the antenna panel and internal RF board. Installed the new RF board and a blank cover plate over the area where the antenna panel was located. Link to comment Share on other sites More sharing options...
Brian H Posted October 15, 2016 Share Posted October 15, 2016 There is a good possibility that more than one firmware version is in the 2443 Access Points. The real early V1.0 reworked from 2442 model ones I have respond differently that the later date V1.0, 1.6, 2.5 and 2A ones I have. To a ID request. Also any 2443 Access Point with a hardware revision of 2.0 and above. Are built on the same base PLM board and have the same power supply issues as a 2413S PLM hardware below 2.0. I rebuilt both of my hardware V2.5 Access Points power supplies when they failed. Link to comment Share on other sites More sharing options...
Teken Posted October 15, 2016 Share Posted October 15, 2016 What SignaLinc is Michel referring to potentially being an issue? (Teken: I'm asking you because Michel hasn't replied yet) I may have mispoke regarding the Signal Linc assuming its not this device: http://www.smarthome.com/signalinc-insteon-2406h-phase-coupler-hardwired.html If the link I provided up above is indeed what you are asking about. I've never read of anyone having issues with this hardwired coupler besides not having enough breaker slots. Link to comment Share on other sites More sharing options...
Brian H Posted October 15, 2016 Share Posted October 15, 2016 Smarthome likes to use similar names and it definitely can be confusing. SignaLinc RF was the older phase coupler RF receiver with the antenna. SignaLinc is the name they call the passive phase coupler. I also have seen no negative posts from folks using the passive coupler. Link to comment Share on other sites More sharing options...
someguy Posted October 16, 2016 Author Share Posted October 16, 2016 In conclusion to the initial problem for which I started this thread: a new PLM solved my problem and my mini remote switch now connects to my ISY with the new PLM. Thank you all for your help. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Teken Posted October 17, 2016 Share Posted October 17, 2016 That's really great the new 2413S PLM solved the issue. I am however curious to know why that HUB PLM doesn't like that RL2 considering hardware support resides in the ISY Series Controller? Link to comment Share on other sites More sharing options...
Brian H Posted October 17, 2016 Share Posted October 17, 2016 One though no concrete knowledge. Main HUB board may have a different RF circuit on it compared to the 2413 base PLM board. Different firmware. That changed a HUB into a PLM with the Network Board changed out for a Serial Daughter board patched in. I just looked at the 2242-222 HUB photos from the FCC Database. Unless they changed things since the photos where posted. It has the same questionable capacitor brands in it as the 2413 PLMs with power supply issues. Link to comment Share on other sites More sharing options...
someguy Posted October 19, 2016 Author Share Posted October 19, 2016 well, thank you guys. My HUB is retired. It'll make a nice white rectangular paperweight, unless someone has a suggestible use for it. Link to comment Share on other sites More sharing options...
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